Job Description
Job Description
Schedule shifts:
Monday: 5:45am - 5:00pm
Tuesday-Friday: 7:45am-4:00pm
Why You'll Love Working at Smart
At Smart, we move fast, work hard, and care deeply about our team and our customers. As a Warehouse Office Coordinator, you'll be at the heart of our daily operations—keeping things organized, efficient, and on track. If you thrive in a fast-paced environment, enjoy solving problems, and love being a go-to teammate, this could be the role for you.
What You'll Do
This role is an essential part of our warehouse operations and serves as a key connection between floor activities and internal teams. You'll spend approximately 75% of your time out on the floor, actively involved in picking, packing, shipping, and other hands-on tasks. The remaining 25% will be spent in the office handling administrative and coordination duties. This is a dynamic role for someone who enjoys being on their feet and staying close to the action.
Your day-to-day might include:
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Supporting daily warehouse operations—including picking, packing, shipping, and returns.
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Coordinating the flow of orders and materials using standard operating procedures to ensure timely delivery.
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Communicating updates, challenges, and resolutions across teams.
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Providing administrative support to warehouse leadership and internal Customer Success teams.
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Entering, managing, and organizing order data using our internal systems.
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Supporting shipping, receiving, tracking, and return logistics—including paperwork and discrepancy resolution.
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Collaborating with vendors, suppliers, and drivers to keep operations smooth.
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Owning the office paperwork flow and documentation processes.
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Jumping into other projects and tasks as needed—no two days are the same!
Who You Are
You're a self-starter who enjoys being hands-on, solving problems quickly, and thrives in both warehouse and office settings.
Must-haves:
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High school diploma or GED.
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2+ years of experience in a coordinator, customer service, or logistics role.
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Strong data entry and computer skills, including Outlook, Excel, and Word.
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Comfortable printing, scanning, and managing electronic and paper records.
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Basic math and counting skills.
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Highly organized with the ability to manage paperwork, priorities, and your day-to-day workload.
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Confident and assertive communicator.
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Physically able to sit, stand, and move between office and warehouse environments throughout the day—and comfortable being on your feet for the majority of your shift.
Preferred:
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Prior warehouse and/or 3PL experience.
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Familiarity with WMS (Warehouse Management Systems).
How You Work
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You're proactive, quick-thinking, and resourceful.
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You can juggle multiple tasks and coordinate priorities without losing focus.
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You're curious and eager to learn new systems, processes, and ways to improve how things get done.
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You build rapport quickly and collaborate well across teams.
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You bring a sense of urgency, ownership, and follow-through to everything you do.
Smart Warehousing is an equal opportunity employer. We are committed to creating a diverse and inclusive environment, and do not discriminate based on race, age, gender, national origin, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability as well as all other characteristics and qualities protected by federal, state, or local law.
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