Billing Department Assistant

Job Description

Job DescriptionSalary:

Job Title: Billing Department Assistant
Location:Corporate Office (On-site)
Work Hours:Monday to Friday, 9:00 AM 5:00 PM
As a Billing Department Assistant at TaxLeaf, you will support the Billing and Collections Department by handling various tasks related to invoicing, accounts reconciliation, and customer communication. You will work closely with the Billing Department Manager and use Leafnet to manage client services for franchises and licensees.
Key Responsibilities:

• • Perform daily reconciliation of accounts and process payments.
  • Review and resolve discrepancies in customer accounts.
  • Prepare and send invoices to customers in a timely manner.
  • Monitor and follow up on outstanding customer balances.
  • Assist in month-end closing activities for accounts receivable and payable.
  • Provide excellent customer service, including phone etiquette, when interacting with customers.
  • Collaborate with other departments to resolve billing and payment inquiries.
  • Maintain accurate records of all transactions and communications with customers.
  • Assist the Billing Manager with special projects and feedback.
  • Operate office equipment and follow up on actions and services in Leafnet.
  • Maintain confidentiality of company and client information according to established policies.
  • Perform additional duties as required by the department head.

Skills & Qualifications:

• • Bachelors degree or equivalent.
  • Minimum one year of experience in a financial or accounting-related role.
  • Strong verbal and written communication skills in both Spanish and English.
  • Proficient in Microsoft Office and Teams.
  • High proficiency in Microsoft Excel.
  • Strong analytical skills with attention to detail.
  • Ability to multitask and work independently with minimal supervision.
  • Ability to prepare complex reports and manage multiple tasks.
  • Highly organized and resourceful.

Required Languages:

• Spanish:Required
• English:Required

If you meet the qualifications and are ready to join a dynamic team, apply today! We look forward to hearing from you.