Job Description
Job Description
Do you have the confidence to calm down tough customers and the professionalism to deal with vendors?
We need a Customer & Vendor Service Representative who can handle anything that comes their way — from answering questions and placing orders to keeping vendors in line and customers satisfied.
What You’ll Do:
✅ Answer customer calls, emails, and chats with authority & professionalism
✅ Help customers place and track orders with speed and accuracy
✅ Defuse heated situations while keeping company policies in place
✅ Work directly with vendors to track shipments, resolve issues, and negotiate solutions
✅ Be the “go-to” point of contact for anything customers or vendors need
What We’re Looking For:
⚡ Strong communicator who doesn’t get rattled under pressure
⚡ Pleasant but firm — knows how to say “yes” when possible and “no” with confidence
⚡ Organized, detail-oriented, and tech-savvy
⚡ Experience dealing with customers AND vendors preferred
⚡ Past customer service or call-center experience a plus (but not required if you’re a natural closer & problem solver)
Why Join Us:
Competitive base pay + growth opportunities
Fast-paced, exciting industry (construction equipment & tools)
Be part of a small but powerful team where your voice matters
Hands-on role with both customers and vendors — you’ll always stay sharp
If you’re sharp, professional, and not afraid to take charge, we want YOU. Apply today and show us why you’re the right fit.
Benefits after 90 days
Company DescriptionWe are a growing company with over 12 years in the market; We specialize in import/export, distribution, and sales of hardscape tools. We have one of the largest presences on Social Media for our industry. We are looking to heavily expand our online sales department. If you like the online marketing world this is a good place to grow and consolidate your career.
Company Description
We are a growing company with over 12 years in the market; We specialize in import/export, distribution, and sales of hardscape tools. We have one of the largest presences on Social Media for our industry. We are looking to heavily expand our online sales department. If you like the online marketing world this is a good place to grow and consolidate your career.