Job Description
Job Description
SUMMARY OF COMPANY
The MCS Group, Inc., a certified Women’s Business Enterprise, is a nationally recognized provider of outsourcing services. For more than three decades, we have served law firms, insurance companies, corporations, government agencies and educational institutions with cutting-edge technology and a comprehensive breadth of services including records retrieval & analysis, deposition, eDiscovery, facilities management and back-office solutions to help increase productivity while reducing operational costs.
MCS’s success starts with the people that we employ. To be a part of the MCS team, one must be caring and passionate and go above and beyond what our clients expect. We are lucky to have some of the best representatives in the industry, and that is proven time and time again with the personalized relationships and bonds that are formed between our associates and clients.
MCS associates must also express the highest levels of integrity, accountability and responsiveness. The MCS team is honest, loyal and trustworthy, and we are proud to provide the highest quality service in the industry.
There is nothing that we wouldn’t do for our clients! We are always there when they need us, and their satisfaction is guaranteed. We are proud to say that we deliver our solutions quickly, efficiently, economically and enthusiastically.
Experience MCS and experience excellence.
POSITION SUMMARY
The primary role of this position is to perform the daily mail services tasks supporting the Miami Corporate Office. These tasks may include sorting and delivering mail, mail imaging and coding, and posting mail.
ESSENTIAL DUTIES AND RESPONSIBILITIES
DAILY ACTIVITY
- Picks up mail from USPS Post Office or receives mail via courier
- Sorts all incoming USPS and interoffice mail
- Researches all mystery mail and redirects to appropriate department
- Opens and extracts mail according to client policy and processes
- Images specified departmental mail and electronically processes via coding or directs into client document management system
- Logs all incoming certified mail
- Delivers mail throughout the facility
- Maintains all production logs and accurately tracks mail volumes
- Logs and verifies all outgoing certified mail
- May Deliver certified mail and other outgoing mail to the US Post Office
- Receives all incoming packages and ensures barcode tracking
- Processes outgoing packages
- Provides routine maintenance on all mail and document imaging equipment
PHYSICAL DEMANDS
- Ability to lift and carry boxes up to fifty pounds unassisted
- Moves about intermittently during the work day
- Remains standing performing office duties throughout most of the work day
- May lift medium to heavy objects short distances
- Walks and pushes loaded utility cart intermittently during the day
QUALIFICATIONS
- Ability to multi-task effectively and maintain organization and composure under high pressure
- Capable of making timely, independent decisions
- Ability to work to deadlines and prioritize work
- Ability to work independently and as part of a team
- Ability to adapt to changing demands
- Conforms to dress code standards
- Adheres to attendance policy and schedule hours
EDUCATION REQUIREMENTS
High School Diploma or equivalent certificate.