Job Description
The Analyst–Payments role is responsible for managing high-volume retailer accounts. This position supports the Credit & Collections department by monitoring payment activity, reconciling accounts, investigating deduction trends, and ensuring timely resolution of outstanding balances and claims. The role requires extensive interfacing with customer finance teams, internal business partners, and retailer portals to ensure accuracy in payment applications, deduction validation, and post-audit compliance.
Qualifications
* Associate’s degree or equivalent work experience in accounting, finance, or a related field required (Bachelor’s preferred).
* Minimum of 4 years of accounts receivable and payment reconciliation experience, preferably with large retailers such as Walmart.
* Strong proficiency in Microsoft Excel (pivot tables, VLOOKUPs, formulas); advanced Excel skills preferred.
* Working knowledge of ERP systems (Oracle, SAP), and experience with Noetix and OFS platforms preferred.
* Excellent verbal and written communication skills; ability to interact professionally with internal teams and external customers.
* Exceptional organizational and time management skills; ability to manage multiple priorities and meet deadlines independently.
* High level of accountability, accuracy, and ownership of responsibilities.
* Familiarity with retailer portals (e.g., Walmart Retail Link) and claim backup requirements a plus.
* Experience with data visualization tools (e.g., Tableau, Power BI) is a plus.
Work Environment & Physical Demands