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Client Experience Specialist

Kriskadecor INC
locationMiami, FL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Are you passionate about design, architecture, and building strong client relationships?
Kriskadecor, an international leader in custom decorative solutions for high-end interiors and architecture, is looking for a dynamic and detail-oriented Client Experience Specialist / Sales Administrator to join our growing team.

This role is ideal for someone with a background in architecture, interior design, construction, or premium design product sales, who enjoys collaborating with creative professionals and contributing to a strong client experience from first contact to project completion.

What you'll Do:

  • Be the first point of contact for inbound project inquiries from architects, interior designers, and contractors.

  • Gather project information, guide the client through early steps, and ensure smooth handoff to technical and sales teams.

  • Provide accurate and timely responses via phone and email.

  • Maintain organized tracking of client interactions and leads in Salesforce.

  • Partner with the sales and estimating teams to ensure all client needs are met effectively.

  • Deliver exceptional service to help nurture long-term client relationships

What we're looking for:

  • Experience in a client-facing role (e.g., sales support, project coordination, customer success).

  • Industry knowledge in architecture, interior design, or construction is highly valued.

  • Strong communication and interpersonal skills.

  • Organized, detail-oriented, and able to handle multiple priorities.

  • Proficiency in Microsoft Office and CRM tools (Salesforce preferred).

  • Spanish language skills are a plus!

Why join Kriskadecor?

  • oin a collaborative, international team known for creativity and service excellence.

  • Work with top-tier design professionals across the hospitality, architecture and design.

  • Contribute to iconic, custom-made design projects.

  • Enjoy growth opportunities in a company that values initiative and people-first culture.

Company DescriptionKriskadecor, an international leader in custom decorative solutions for high-end interiors and architecture

Company Description

Kriskadecor, an international leader in custom decorative solutions for high-end interiors and architecture

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