Job Description
Job Description
Sales Operations Coordinator
You in This Role
You’re a highly organized, data-driven professional who thrives in fast-moving environments. You know how to manage details without losing sight of the bigger picture, and you’re comfortable working with multiple personalities across departments. You enjoy optimizing processes, managing complex data, and supporting sales teams so they can focus on what they do best, closing deals.
A Day in the Life
- Managing workflows between enterprise and consumer sales, ensuring projects and orders stay on track.
- Supporting the sales team with reporting, data management, and CRM upkeep.
- Coordinating with Purchasing to cost out parts and with Marketing to align on enterprise and consumer launches.
- Assisting with RFPs and government contracts, ensuring compliance and accuracy.
- Creating on-demand reports and analysis to guide decision-making.
- Helping set up demos, events, and other customer-facing initiatives alongside sales and marketing.
What You’ll Do
- Serve as the anchor role between sales, operations, purchasing, and marketing.
- Track and manage enterprise pipeline progress while maintaining updates on the consumer side.
- Support the development of sales processes, communication protocols, and reporting structures.
- Work directly with customers when needed to clarify order requirements, parts lists, and terms.
- Support government contract processes, RFP responses, and compliance documentation.
- Build, maintain, and deliver reports in Google Sheets/Excel and CRM systems.
- Identify and close gaps in information to ensure smooth handoffs between teams.
Requirements
What You Bring (Must-Haves)
- Strong experience with Google Sheets and Excel (reporting, pivot tables, analysis).
- Demonstrated ability to manage data, workflows, and reporting in a fast-paced environment.
- Executive presence and confidence in working with leadership and customers.
- Government contracting or RFP experience.
- Strong communication skills and the ability to work across departments.
Nice to Haves
- Experience with NetSuite, Shopify, or other ERP/e-commerce platforms.
- Background in creating or optimizing sales processes.
- Familiarity with enterprise sales cycles and government procurement timelines.
- Knowledge of FPV, drones, aerospace or electronics, is a nice to have .
What You’ll Gain
- A chance to build and shape sales operations for a growing U.S. drone manufacturer.
- Direct exposure to both consumer and enterprise/government sales environments.
- A voice in creating the processes and systems that will define our sales operations long-term.
- Opportunities to grow into more senior roles in sales operations, enterprise sales, or contracts management.
Challenges of the Role
- This is a newly created role; you’ll be building systems and processes from scratch.
- Requires patience with the “hurry up and wait” nature of government contracts.
- Must balance competing priorities while handling details across multiple teams.
What Success Looks Like
First 30 Days – Learn our sales processes, systems, and pipelines; build relationships across teams.
First 90 Days – Establish reporting workflows, optimize sales-to-ops communication, and support enterprise opportunities.
First 6 Months – Deliver consistent reporting and processes that allow the sales team to focus more on selling and less on admin.
First Year – Serve as the backbone of sales operations, ensuring smooth enterprise and consumer workflows while driving process improvements.
Benefits
Compensation & Benefits
- Competitive salary $60K-$80K
- Health, dental, and vision insurance
- Unlimited PTO
- 401(k) retirement plan
- Catered Lunches
- Employee discounts on Unusual Machines products.
The People: At Unusual Machines is the parent company to Rotor Riot and Fat Shark, two of the most respected and recognizable brands in the FPV drone industry. Your contributions both big and small will be valued, recognized, and rewarded at every step along our exciting journey. Our team is passionate about growth, innovation, and collaboration. We are constantly striving to improve and better ourselves so that we can better support our customers.
One more thing: If you are unsure if you have the qualifications, apply anyway! We don’t hire off key words. We hire real living people who have choices that we want to hear. If you are smart and can learn that is what you need.
About Us
Unusual Machines is a U.S.-based drone and drone parts company focused on the small and First-Person View (FPV) segments of the drone market. Our brands,Rotor Riot and Fat Shark, are two of the most respected names in FPV and have helped shape the industry through e-commerce, product development, and a deep connection with the pilot community.
We’re expanding into enterprise and defense—bringing our obsessive attention to performance, design, and U.S.-based manufacturing into high-stakes environments like search and rescue, STEM education, and military innovation. With several of our products already approved by the Defense Innovation Unit, we’re solving procurement issues for customers who demand speed, agility, and compliance.
If you love working at the intersection of community, content, and cutting-edge technology, you’ll feel right at home here.
We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Unusual Machines participates in E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility.
We unfortunately cannot offer visa sponsorship for this position.