Job Description
Job Description
We’re a fast-growing plumbing and restoration company looking for an experienced Service Dispatcher to keep our operations running smoothly. If you’re organized, customer-focused, and experienced with ServiceTitan, we want you on our team!
What You’ll Do
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Schedule and dispatch plumbing technicians for daily service calls
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Use ServiceTitan to manage and update job schedules in real time
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Communicate with customers to confirm appointments and provide updates
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Prioritize emergency calls and ensure timely response
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Support technicians and management with clear, accurate communication
What We’re Looking For
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Experience as a Service Dispatcher (plumbing, HVAC, or similar field)
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Required: Hands-on experience with ServiceTitan software
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Excellent communication and multitasking skills
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Strong customer service mindset
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Knowledge of plumbing services preferred
What We Offer
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Competitive pay (based on experience)
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Bonus Opportunities
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Medical Benefits, company laptop, paid time off
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Supportive, team-oriented environment
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Paid training and ongoing development
✅ Apply today to join a team where your skills make a real difference!
Company DescriptionOur Mission
We strive to rise above and be the best in every aspect of our business.
1-Tom-Plumber is a full-service plumbing, drain cleaning, and water damage company. Our dedication to fulfill the immediate needs of our customers, both commercial and residential, is at the heart of how we operate. We are available all day, every day (24/7/365).
By fostering a culture of trust, responsibility, and high expectations, we will be a dependable resource while never compromising on quality or safety. We are committed to excellence in all that we do.
Our Cause
The majority of our customers are women, whether in a commercial or residential environment. In addition to providing a fast-response and quality work, we train and focus on making sure that our female clients feel safe and comfortable whenever one of our employees, especially our plumbers and drain specialists, walk into their home or work space.
Every 1-Tom-Plumber technician will be exceptionally clean, courteous and well-trained from the top down to treat you with dignity and respect. We not only want you to feel safe, but when we’re around, we promise to keep you safe to the best of our ability. Our training begins and ends with honestly helping people feel safe.
Company Description
Our Mission\r\nWe strive to rise above and be the best in every aspect of our business.\r\n\r\n1-Tom-Plumber is a full-service plumbing, drain cleaning, and water damage company. Our dedication to fulfill the immediate needs of our customers, both commercial and residential, is at the heart of how we operate. We are available all day, every day (24/7/365). \r\n\r\nBy fostering a culture of trust, responsibility, and high expectations, we will be a dependable resource while never compromising on quality or safety. We are committed to excellence in all that we do. \r\n\r\nOur Cause\r\nThe majority of our customers are women, whether in a commercial or residential environment. In addition to providing a fast-response and quality work, we train and focus on making sure that our female clients feel safe and comfortable whenever one of our employees, especially our plumbers and drain specialists, walk into their home or work space.\r\n\r\nEvery 1-Tom-Plumber technician will be exceptionally clean, courteous and well-trained from the top down to treat you with dignity and respect. We not only want you to feel safe, but when we’re around, we promise to keep you safe to the best of our ability. Our training begins and ends with honestly helping people feel safe.