Call Center Sales Representative Inbound & Outbound Onsite

Job Description

Job DescriptionBenefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

About Us
We are a growing healthcare practice specializing in hearing care, and were looking for a motivated In Office Call Center Sales Representative to join our team. In this role, you will be the first point of contact for many of our patients, playing a key part in building trust, scheduling appointments, and driving business growth.

What Youll Do

• Answer inbound calls from patients across multiple practice locations.
• Make outbound calls to existing and former patients to schedule or confirm appointments.
• Provide excellent customer service and build rapport with patients.
• Handle appointment scheduling with accuracy and efficiency.
• Support the team by assisting with call overflow when needed.
• Work toward measurable goals with the opportunity to earn commission.

What Were Looking For

• Previous call center, sales, or customer service experience preferred.
• Strong communication and listening skills.
• Comfortable making outbound calls and handling inbound inquiries.
• Detail-oriented with excellent organizational skills.
• Motivated by results and enjoys working in a fast-paced environment.

What We Offer

• Base hourly rate plus the potential to earn commission.
• Training and ongoing support.
• Opportunity to grow in a rewarding healthcare field.
• A chance to make a real difference in peoples lives.

This position is in office only must be located in the Palmetto Bay, or surrounding areas