Job Description
Job Description
Now Hiring: Veterinary Receptionist
Location: Birch Island Vet Jacksonville, Florida
Clinic Type: Independently Owned and Operated
Compensation: Starting at $16/hour, based on experience
Benefits for Full-Time Employees:
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Comprehensive benefits package
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75% employee pet discount
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Supportive, experienced team
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Opportunities for professional growth
About the Role
Birch Island Vet is seeking a compassionate, detail-oriented Veterinary Receptionist to join our front desk team. As the first point of contact for clients and their pets, you'll play a key role in providing a welcoming, organized, and supportive environment. Your work will help ensure smooth clinic operations and a positive experience for every visitor.
Responsibilities
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Warmly greet clients and pets in person and over the phone
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Schedule appointments and manage the daily calendar
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Check patients in and out, process payments, and update records
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Coordinate with the medical team to maintain efficient patient flow
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Provide general information to clients regarding services, medications, and pet care
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Maintain a clean, professional, and inviting front desk area
Qualifications
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Minimum 2 years in a client-facing or receptionist role (veterinary experience preferred)
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Excellent communication and customer service skills
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Calm, friendly demeanor with a genuine interest in animals and their caregivers
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Strong multitasking and organizational abilities
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Proficient with phones, computers, and practice management software
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Reliable, punctual, and collaborative team player
Preferred (but not required)
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Prior experience in a veterinary clinic or animal care setting
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Familiarity with scheduling software, invoicing, and medical record systems
Why Birch Island Vet?
If you're looking to join a low-drama, supportive team that values teamwork, client relationships, and exceptional care, Birch Island Vet may be the perfect fit. We’re committed to creating a positive, respectful work environment where everyone has the opportunity to grow.
Apply today and bring your skills to a clinic that truly values both its team and its clients!