Job Description
Job Description
Title: Commercial Loan Servicing Specialist
Location: Jacksonville, FL.
In Office: 5 days a week
Duration: 6 months (extension based on business needs)
Job Description
- This role is responsible for efficient and accurate servicing of the bank’s commercial loan portfolio by minimizing risk by handling items timely and in accordance with bank, investor, and regulatory guidelines.
- Under limited supervision, this role will work on closing commercial loans within the commercial loan operations department by supporting data input processes, quality control, client statement preparations and error identification.
- This role also requires the ability to close commercial loans and reviewal of closed loan trailing documentation, records management activities, assisting internal teams with research requests, maintaining loan system data, supporting internal and external audits, and participating in department and system projects.
Key Responsibilities and Duties
- Responsible for providing support to the Commercial Lending Operations Servicing Group, which includes the review and resolution of client requests, tracking and reporting activity, and metrics preparation.
- Responsible for handling and processing the receipt of physical loan documentation; including but not limited to: Promissory Notes, Loan Agreements, SNDAs, Mortgages, etc.
- Responsible for the processing of commercial loan servicing requests such as maturity date extensions, borrowing entity changes, guarantor changes, collateral releases, assumptions, among other commercial loan requests, etc.
- Responsible for communicating with loan officers, portfolio managers, senior management, or other internal parties when questions or issues arise that require deeper involvement.
- Responsible for uploading loan documentation to record keeping system within established time frames, ensure accuracy of imaged documentation, and perform peer reviews.
- Responsible for performing other records management duties, fulfilling loan file requests, updating file tracking, and supporting internal and external audits as asked.
Educational Requirements
- University Degree Preferred
- High School Diploma Required
Work Experience
- Minimum of 3 Years of commercial loan servicing or relevant financial services industry experience required; preferably experience with reviewing commercial loan documentation and closing commercial loans.
- Working knowledge of Microsoft Office Products; including Word/Excel.
- Working knowledge of Client preferred.
- Working knowledge of GoDocs preferred.
- Effective time management skills preferred; with the ability to pay close attention to detail and handle multiple priorities simultaneously.