Job Description
Job Description
We are looking for a VP of Creative Operations to build, lead, and scale an in-house creative studio that operates with the rigor, speed, and quality of a world-class creative agency. This role sits at the intersection of creativity, operations, and production—ensuring that bold, disruptive creative ideas are delivered on time, on budget, and at the highest standard of craft.
You'll own the systems, people, and processes that power creative output across packaging, in-store merchandising, and brand-building campaigns—while also evolving the studio beyond day-to-day execution into a best-in-class creative engine. This is a senior leadership role and a true thought-partner position to the company's creative leaders.
Responsibilities to include:
Lead & Run the In-House Creative Studio
- Build and operate an internal creative studio that functions like a modern creative agency
- Oversee day-to-day creative operations, including project management, resourcing, timelines, and delivery
- Ensure seamless execution across packaging, retail merchandising, and integrated brand campaigns
- Balance speed and agility with quality, consistency, and creative excellence
Build Scalable Creative Operations
- Design and implement workflows, tools, and processes that enable creative teams to consistently deliver against time, cost, and quality metrics
- Establish clear ways of working between Creative, Brand, Sales, RD+E and external partners
- Develop forecasting, capacity planning, and prioritization models to support business growth
- Continuously identify opportunities to improve efficiency without sacrificing creative ambition
Own Production & External Talent
- Lead all creative production efforts, including print, digital, retail, and campaign execution
- Build, hire, and manage a trusted network of freelancers, vendors, and production partners
- Own production budgets, negotiate rates, and ensure cost-effective execution
- Maintain high production standards while scaling output across multiple brands and channels
Be a Thought Partner to Creative Leadership
- Act as a strategic partner to Creative Directors and Brand leads—helping ideas move from concept to reality
- Bring an operational lens to creative development, identifying risks, opportunities, and smarter ways to execute
- Champion creative quality while advocating for clarity, feasibility, and accountability
Lead, Hire & Develop the Team
- Hire, manage, and mentor a high-performing Creative Operations and Project Management team
- Set clear expectations, performance standards, and development paths for direct reports
- Foster a collaborative, solutions-oriented culture that supports creative teams
- Own department budgets and financial planning
What You Will Need
- 12+ years of experience in creative operations, production, or agency leadership
- Proven experience building or scaling an in-house creative team or agency-style operation
- Deep understanding of creative workflows across packaging, retail, and brand campaigns
- Strong production background with hands-on experience managing vendors and freelancers
- Demonstrated success owning budgets and delivering work against cost and timing constraints
- Ability to partner credibly with senior creative leaders while driving operational discipline
- Exceptional organizational, communication, and leadership skills
- Comfortable operating in fast-paced, high-growth environments
- Entrepreneurial attitude and bias for quick decision making and action
- Ability to easily flex between strategy, planning and execution
Who You Will Work With
As the VP, Creative Operations, you will work closely with Creative, Brand Management and Marketing teams.