Job Description
Job DescriptionITTConnect is seeking a Salesforce SFCC Business Analyst for a contract position with a client that is a US leader in Salesforce consulting, digital transformation, and technology.
Job location: Hybrid in Miami-Fort Lauderdale area
Responsibilities:
- Analyze and document new and existing business processes to validate a solution that supports project objective(s);
- Develop and manage a detailed business and functional requirements;
- Provide platform-based recommendations for site enhancements;
- Document user stories/use cases to support QA creation of test cases;
- Demonstrate a proactive approach at all levels with Developers, QA, and Client;
- Map specification and wireframes to illustrate UX/UI interactions;
- Facilitate cross-functional meetings to capture requirements;
- Manage business-related issues and action item resolution;
- Develop process modeling to illustrate end state solution;
- Manage user acceptance testing and training documents to support the completed project.
Requirements
- 10+ years of IT experience
- 5+ years of experience as a Business analyst or a similar IT role
- Must have Salesforce Commerce Cloud experience
- Experience as a product owner/proxy product owner
- Business requirements development, functional requirements development, modeling and diagramming
- Development of use-cases and user-stories
- Documents specification/wireframe
- Experience in maintaining communication between the business and the team
- Pre-sale proposal development
- Customer facing experience