Job Description
Job Description
Position: Area Manager – Pool Services
We are a leading provider of professional pool cleaning and maintenance services, serving both residential and commercial clients. We are currently seeking a highly motivated Area Manager to oversee operations in a designated geographic region. This role plays a key part in maintaining service quality, supporting team development, and ensuring customer satisfaction.
About the Role:
The Area Manager is a safety-sensitive position responsible for overseeing daily operations, supporting field teams, and managing service quality across a specific territory. This role combines leadership, field support, and customer relations to ensure that all pools are maintained to the highest standards.
Key Responsibilities:
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Lead, support, and develop a team of technicians and supervisors
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Monitor and drive performance goals based on company objectives
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Assist in recruitment, hiring, and employee development decisions
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Review service reports and identify areas for improvement
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Conduct regular ride-alongs with service staff and provide hands-on support when needed
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Resolve escalated customer concerns with professionalism and diplomacy
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Train team members on internal systems and mobile technology tools
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Schedule and facilitate team meetings to reinforce standards and share best practices
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Assess new client sites and contribute to onboarding or quoting processes
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Maintain a valid driver’s license and operate company vehicles as needed
Requirements:
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High school diploma or equivalent
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Valid driver’s license with a clean driving record
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Ability to pass a background check with no disqualifying offenses
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Prior experience in service, operations, or field team management preferred
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Bilingual in English/Spanish is a plus
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Pool service experience is helpful but not required
Key Skills:
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Leadership & Team Management
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Customer Service
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Time Management & Organization
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Critical Thinking & Problem Solving
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Strong Communication Skills
Company DescriptionWe are a trusted provider of professional pool cleaning and maintenance services for residential and commercial clients. Our team specializes in keeping pools clean, safe, and running efficiently year-round. With a focus on reliability, customer satisfaction, and attention to detail, we take pride in delivering high-quality service and building long-term relationships with our clients.
Company Description
We are a trusted provider of professional pool cleaning and maintenance services for residential and commercial clients. Our team specializes in keeping pools clean, safe, and running efficiently year-round. With a focus on reliability, customer satisfaction, and attention to detail, we take pride in delivering high-quality service and building long-term relationships with our clients.