Job Description
Job DescriptionThe Customer Service Representative (CSR) is the first point of contact for patients, medical professionals, and family members. The CSR assesses needs, directs individuals to the appropriate resources, and works within a multidisciplinary team to provide information about Patient Services.
Temp to Hire
On site / Hybrid after 4 months you have the option to work (3 days at home, 2 days in office)
Maitland, FL 32751
19 USD per hour
Responsibilities:
Handle and prioritize incoming calls, assessing caller needs and triaging as necessary
Enroll new patients in Patient Services
Maintain records and follow up to ensure patients receive needed services by coordinating with physicians, pharmacies, and other contacts
Support special projects as required
Requirements:
Experience in Specialty Pharmacy or Customer Service
Proficient with computers, Microsoft Office, email, and web applications
Skilled in handling high-pressure, time-sensitive situations with strong problem-solving and customer service abilities
Ability to multitask and manage time effectively in a fast-paced, high-volume environment
Dependable with a strong work ethic and openness to feedback
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRi…
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Partici…
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1070
Company DescriptionThis company offers growth and a great group of people to work with.
Company Description
This company offers growth and a great group of people to work with.