Job Description
Job Description
This position is in charge of overseeing accounts to identify overdue payments, report collection activity, respond to customer queries, and process payments. In this role, you are also receiving, processing, and verifying invoices related to accounts payable, carrying out billing, collection, and reporting activities to specific deadlines.
Compensation:
$55,000 - $60,000 yearly
Responsibilities:
- Release sales orders to the shop and to production based on customer history of payments, balance, and open invoices, customer credit limit, and required deposit.
- Requests a line of credit for each customer through COFACE.
- Follow up on, collect, and allocate payments.
- Processes checks received in the mail, wire transfers, ACHs, and posts them in SAGE on (daily basis.)
- Monitors customer account details for non-payments, delayed payments, and other irregularities.
- Receives and processes credit card payments through Convergepay.
- Responsible for Drop shipping and Heat Craft.
- Create debit and credit memos as approved by the CFO.
- Commissions are between the 5th and the 13th of every month.
- Investigate, resolve, and respond to customers' queries.
- Reconciles the accounts receivable and customer deposits ledgers.
- Make sure all payments are properly posted.
- Responds to and resolves clients’ billing issues and questions.
- Assists with month-end closing.
- Performs other related duties as assigned by management.
- Update the physical count inventory in SAGE.
- Assist with month-end closing.
- Cover functions of co-workers from the finance department if needed.
Qualifications:
- Bachelor's Degree (BA) from a four-year college or university preferred, or one to two years of related experience and/or training, or equivalent combination of education and experience.
- Accounting field 2 years of experience.
- Bilingual (English/Spanish).
- Understanding of payments, accounting, and budgeting.
- Computer skills required, Microsoft office (Excel, Outlook, Word, PowerPoint.)
- Proficiency in Sage 100.
- In-depth knowledge of laws and policies related to debt collection.
- Good mathematical background.
- Ability to multi-task, prioritize, and work efficiently.
- Ability to listen, communicate, excellent grammar, spelling and proof reading skills.
- Ability to follow up effectively with all levels and customers.
- Ability to work independently, self-starter, energetic.
- Ability to demonstrate good common sense and sound judgment.
COMPETENCIES:
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports the organization's goals and values; Benefits the organization through outside activities; Supports affirmative action and respects diversity.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
About Company
Welcome to Amerikooler!
We make the most reliable and well-constructed walk-in coolers and freezers for everyday businesses.
For 35+ years, we’ve been leading our industry with the most reliable Walk-Ins for the everyday foodservice and retail business because of our quality construction, the most efficient insulation, the highest quality energy-efficient refrigeration system, expedited customer service, and the longest-running warranties in the industry.
Our company's purpose is to elevate lives through enduring excellence, and we are guided by the following Core Values:
- Integrity - Do what is right, even if it is uncomfortable or difficult.
- Respect - Treat everyone with dignity and care.
- Own It - Figure it out, solve problems, take initiative, and follow through.
- Play To Win - Be emotionally invested and bring your best.
- Be Humble- Always learning, recognizing others, and continuously improving.