Job Description
Job DescriptionBenefits:
- Casual dress code
- Fun, wellness-focused work environment
- Bonus opportunities
- Complimentary Icebox Membership
- Employee discounts
- Flexible schedule
- Bonus based on performance
- Company parties
- Competitive salary
- Training & development
- Wellness resources
- Free uniforms
- Profit sharing
Job Summary:
Icebox Tallahassee Cryotherapy Studio is currently seeking a dynamic and experienced Studio Manager for a full-time position at our Tallahassee location. The Studio Manager will be responsible for providing leadership and daily direction to all Wellness Coordinators and Estheticians. This critical position must have a solid understanding of membership sales and operational excellence. The manager is responsible for exemplifying Icebox's customer service philosophy, educating clients on services, and providing an exceptional client experience.
Responsibilities:
- Strong work ethic, integrity, and professional demeanor
- Model all studio activities through self-involvement (leading by example)
- Promote the health and wellness benefits that are associated with a healthy lifestyle.
- Properly manage and exceed assigned revenue/ member base goals.
- Maintain accurate sales records and reports.
- Maximize revenue by selling all facets of the business.
- Cultivate a high-energy culture through contests and incentive-based motivation.
- Manage, monitor, develop, and evaluate the performance of staff.
- Manage disciplinary actions involving all Icebox studio employees.
- Create relationships with guests to further personalize their experience.
- Responsible for ensuring that the studio is clean, maintained, and operationally sound.
Qualifications:
- 3-5 years of sales experience required.
- 2-5 years of management experience is required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination.
- Solid understanding of membership sales and operational excellence.
- Proven sales leadership.
- Ability to work and function in a team environment.
- Keen on driving sales and service excellence.
- Ability to multi-task and manage client and staff concerns in a fast-paced environment.
- Solid verbal and written communication skills.
- Health & Fitness-minded people strongly preferred.
- Associate or bachelors degree.
- Be able to lift 50 lbs.