Job Description
Job Description
Reporting to the Manager of Employee Health, the Benefits Ambassador is the primary contact for all Gulfside employees on benefit related information. This role handles the day-to-day Benefit operations with hands-on interaction with all levels of team members. This position is the organization ambassador to all team members on benefits. This position is responsible for the Open Enrollment process, post enrollment reconciliation, facilitating benefit enrollment for new hires, and the company 403(b) retirement plan operations. The Benefits Ambassador participates the monthly reconciliation of billing and the routine benefit operations.
This position is on-site at our Land O'Lakes, Florida Office with travel to our other locations including Hillsborough County and Pinellas County.
EDUCATION AND QUALIFICATIONS:
- HR Certification (SHRM SPC/PC or HRCI SPHR/PHR) preferred
- Minimum (1) one year of benefits operations experience including retirement plans
- Knowledge of benefits administration, auditing and regulations
- Excellent computer skills with high level of proficiency in Office 365 and Microsoft Teams
- Experience in HRIS and managing file feeds, UKG Experience preferred
ESSENTIAL JOB RESPONSIBILITIES:
- Handles all employee benefits, enrollment, benefit invoicing, and enrollment audits
- Handles day to day benefit operations and enrollment in the company 403b
- Oversees the policies and processes that fall under this positions area of oversight
- Ensures up to date knowledge of organization policies, procedures and programs and industry best practices
- Handles the employee benefits process updates in the HRIS, as well as, assists with creating reports
- Partners on the open enrollment process through post-enrollment reconciliation
- Ensures timely and accurate benefit invoicing reconciliation
- Other duties as assigned