Job Description
Job Description
About INSPIRE:
Founded in 1986 as a family-owned business, INSPIRE has grown into a global leader in event organization, producing over 2,500 events annually across the United States, Mexico, and the Dominican Republic.
At INSPIRE, we understand that the success of live events in the hospitality industry is driven by more than just technology—it’s about the people behind it. We take pride in offering our employees opportunities for growth through career development and succession planning, while fostering a culture focused on customer satisfaction, innovation, and teamwork.
Specializing in live events, we provide cutting-edge audio-visual solutions that elevate conferences, meetings, and events within the hospitality space. Our skilled technicians and creative professionals work closely with clients to ensure seamless execution and memorable experiences. By offering personalized, professional service, we build lasting relationships and deliver exceptional results every time.
We are seeking an Audio Visual Supervisor, to join our team at PGA National Resort in Palm Beach Gardens, FL.
Job Summary
The Supervisor will assist and direct assigned Hotel Audiovisual Technicians in day-to-day operations, ensuring that all levels of service and standards of operations are met and exceeded in the perception of our clients and customers.
What Will You Be Doing?
• Verify that the AV equipment needed is in our inventory before the event.
• Set up, operate, and troubleshoot all equipment, devices, and systems.
• Ensure all equipment is fully operational, and repair/clean when necessary.
• Demonstrated advanced technical knowledge of programming, setup, testing, and troubleshooting of AV equipment and software.
• Label broken equipment.
• Check delivered equipment and room set-up against Banquet Event Order/Flow Sheets.
• Communicate additions or deletions to flowsheets.
• Break down, remove, and secure equipment.
• Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.
• Understands acoustics and sound amplifications to support temporary and permanent equipment solutions for events and daily operations.
• Assist and instruct guests/customers regarding proper usage/operation of AV equipment.
• Up-sell AV services.
• Monitor equipment operation.
• Assist management in hiring, training, motivating, and coaching employees; and serve as role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Other tasks as requested.
What Do You Need?
• 2-5 years of audio-visual experience is required.
• 1-3 years of hospitality experience is preferred.
• 1 or more years of experience leading a team is preferred.
• Knowledge of technical theory.
• Knowledge of technical theory.
• Advanced problem-solving skills.
• Experience leading workflow and team members. Must have great organizational skills with a focus on deadlines and prioritization.
Skills and Specifications
• Ability to communicate, both verbally and in writing, with both technical and non-technical constituents.
• Excellent organization, communication, and motivational skills.
• Service-oriented with attention to detail and deadlines.
• Possess the ability to manage and work with many different types of people and personalities on many different levels.