Job Description
Job Description
Compensation
Hourly wage starting at $26 per hour for non-CDL and $32 per hour for CDL , based on experience. In addition to your base pay, movers and drivers at times receive tips from satisfied customers, which can significantly increase your overall earnings.
Note: While tips are not guaranteed, they are common in the moving industry and reflect the quality of service you provide.
Job Responsibilities
The driver is responsible for driving a Commercial Motor Vehicle (CMV) as well as packing, moving and safely transporting household goods, office furniture and other heavy items while providing outstanding customer service to all First Class Moving Systems, Inc. customers. Drive a tractor-trailer combination or trucks weighing more than 10,000 pounds to provide relocation services of household goods. Will be required to drive, load, and unload trucks. Commercial drivers' license is required to operate motor vehicles of over 26,000 pounds Gross Vehicle Weight.
Essential Job Functions
- Operate and maneuver trucks weighing over 10,000 pounds, which may include tractor-trailer combinations if licensed, to transport and deliver household goods.
- Operate motor vehicles within the rules and regulations of the DOT for local, intrastate, and interstate household goods relocations.
- Operate a straight truck as needed to service local, intrastate, interstate, and international shipments, or to perform shuttle services for interstate loads.
- Check vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
- Follow appropriate safety procedures for transporting household goods.
- Maintain logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
- Safely secure cargo for transport, using ropes, blocks, chain, binders, or covers.
- Safely maneuver trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
- Immediately report vehicle defects, accidents, traffic violations, or damage to the vehicles.
- Maintain motor vehicles in proper working condition that meet or exceed DOT standards.
- Provide packing services when required.
- Protect customer’s homes from damage prior to the loading and unloading of shipments.
- Construct a descriptive written inventory of household goods being transported.
- Safely load household goods cargo for safe and secure transportation in trailer or straight truck.
- Safely secure shipment using straps and logistics bars.
- Obtain and submit weight tickets for each shipment transported.
- Read maps and follow written or verbal geographic directions.
- Contact customers to provide shipment updates and delivery windows.
- Maintain contact with Operations Manager / Fleet Manger to ensure proper routing and trip progress to meet multiple delivery windows.
- Maintain contact with Relocation Coordinators and booking agents to ensure all services are authorized and performed to the customer’s satisfaction.
- Obtain receipts or signatures for delivered goods and collect payment for services when required.
- Submit properly completed paperwork to agency within 12 days of shipment delivery to meet van line billing deadlines.
- Minimize claims occurrences.
- Report to work with a flexible schedule.
- Follow uniform requirements.
Education/Experience
- A high-school diploma or equivalent
- One year previous driving experience with Commercial Motor Vehicle preferred
- Valid driver license that meets insurance requirements
Qualifications
- Prior experience as a driver for household goods relocations is a plus
- Knowledge of the transportation industry, specifically household goods and logistics, is a plus
- Ability to provide high quality customer service
- Ability to meet multiple deadlines
- A high level of organization and willingness to learn, as well as a team player attitude
- Skills to communicate directly with customers, managers, agents, relocation coordinators and sales personnel
- Ability to lift up to 100 pounds
- Minimum of a high school diploma or its equivalent
- Ability to perform mathematic calculations
Requirements
- Must maintain a valid Driver’s License and must be insurable at a certain minimum coverage.
- Commercial Driver’s License is required to drive motor vehicles over 26,000 pounds Gross Vehicle Weight.
- Must pass criminal background check.
- First Class is a Drug Free Workplace. Must pass pre-employment, random, and DOT urinalysis drug test.
- Must pass DOT physical.
- Must be qualified as a driver or must be able to obtain qualification as a driver.
- Must maintain an operating cell phone with service.
- Must have own means of transportation to and from work.
- Must be able to perform work in the United States.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Occasional overnight travel is required.
Drug Free Workplace
First Class Moving Systems, Inc. has a Drug Free Workplace policy. All candidates must pass pre-employment drug test.