Job Description
Job DescriptionCLIENT ADVISOR
PALM BEACH FLAGSHIP | ROYAL POINCIANA PLAZA
Join a luxury women’s fashion house with a devoted global following, celebrated for its sophisticated, contemporary collections and conversation-worthy design. As the brand steps into the sunny Floridian retail landscape, we are seeking exceptional Client Advisors to join our Palm Beach flagship at Royal Poinciana Plaza for a long-term pop-up.
This is an opportunity to represent a brand at one of the country’s most prestigious luxury shopping destinations, serving a discerning, style-savvy, and relationship-driven clientele.
Our ideal candidates are polished, warm, and deeply client-focused—natural hosts who bring intention, style confidence, and thoughtfulness to every interaction.
This role is centered on building relationships, delivering exceptional service, and becoming a trusted style resource for a sophisticated, global customer.
The Role
As a Client Advisor, you will be a key member of the Palm Beach sales team—focused on delivering a highly personalized, high-touch client experience while driving strong individual sales performance. You will bring the brand to life through thoughtful styling, exceptional service, and a deep understanding of product and client needs.
This role is ideal for a motivated luxury retail professional who thrives in relationship-driven environments and takes pride in creating meaningful, long-term client connections.
Profile of the Ideal Candidate
-
A fashion-forward retail professional with a passion for luxury and elevated customer experiences
-
Naturally warm, engaging, and confident, with the ability to build genuine rapport and long-term client relationships
-
Sales-driven and commercially minded, with experience meeting or exceeding individual performance goals
-
Detail-oriented and organized, with a strong eye for maintaining a refined selling environment
-
Energized by fast-paced, high-touch retail and comfortable owning their business on the sales floor
Key Requirements
-
1–2+ years of luxury or premium retail experience, preferably in women’s ready-to-wear, fine jewelry, bridal, or multi-brand boutiques
-
Proven ability to drive sales through clienteling, styling, and personalized service
-
Strong understanding of elevated service standards and foundational retail operations (POS, inventory, cash handling)
-
Familiarity with Shopify POS, RFID systems, and Microsoft Office is a plus; comfort learning new systems is essential
-
Availability to work a flexible retail schedule including weekends, evenings, and key trading periods/holidays
-
A motivated seller who actively builds and maintains a client book through relationship-building with walk-ins and private appointments, treating personal sales performance as central to individual success
What You’ll Own
Client Experience & Clienteling
-
Deliver a refined, intentional, and elevated experience for every client, from first greeting through checkout
-
Act as a trusted advisor—listening carefully, offering thoughtful guidance, and styling looks aligned with each client’s lifestyle and wardrobe
-
Build loyalty and repeat business through follow-up, outreach, and personalized clienteling
Sales Performance
-
Consistently achieve and exceed individual sales, conversion, UPT, and AUR targets
-
Identify opportunities for cross-selling and up-selling through thoughtful styling
-
Contribute positively to overall store performance
Brand Presentation & Operations
-
Maintain exceptional standards of product presentation, sizing, and replenishment on the sales floor
-
Support daily operational needs including stock processing, transfers, inventory counts, and fitting room flow
-
Adhere to all policies related to transaction accuracy, inventory integrity, and brand standards
Success Metrics
-
Achievement of individual sales, conversion, UPT, and AUR goals
-
High levels of client satisfaction, loyalty, and repeat visits
-
Consistent execution of brand standards across service, styling, and presentation
Why You’ll Love Working Here
Client Advisors enjoy elevated benefits designed to support success and creativity, including:
-
Competitive hourly compensation plus performance-based commission
-
Generous monthly wardrobe allowance
-
Employee discount
Ready to Join Us?
We’d love to meet you. Please submit your resume for consideration. Applications are reviewed on a rolling basis; only shortlisted candidates will be contacted due to anticipated volume.
This brand believes the strongest teams are diverse teams. Applicants from all backgrounds are encouraged to apply—especially those who share a passion for intentional fashion, elevated retail, and thoughtful client experience.
Start Date: January 2026