Office Manager Dialysis Operations (Administrative Focus)

Job Description

Job DescriptionLocation: Broward County
Schedule: Full-Time, Salaried Exempt
Work Model: Primarily Remote | Occasional in-office presence as needed
Salary: $90,000$105,000 annually (based on experience)
Benefits: Medical, Dental, Vision, PTO, 401(k) + more

Be the Administrative Anchor Behind Exceptional Dialysis Care
In dialysis, every detail matters timing, accuracy, compliance, and coordination. While clinicians focus on patient care and the Operations Team drives field execution and training, you ensure the administrative and office foundation never falters.
This is not a traditional office manager role It is a senior administrative and office operations position designed for someone who understands dialysis and knows how to keep complex healthcare environments running smoothly.

About the Role
The Office Manager Dialysis Operations owns the administrative, office, and support functions that enable dialysis services across multiple Florida markets. The position is designed for an experienced dialysis professional who understands how strong administrative execution supports clinical care and operational efficiency.

Key aspects of the position include:

• Non-clinical scope with mandatory dialysis experience a working understanding of dialysis workflows, documentation standards, and regulatory expectations is required (no exceptions)
• Administrative and office operations ownership managing systems, processes, coordination, and logistics that support dialysis services

Key Responsibilities
Administrative & Office Operations Management

• Oversee day-to-day administrative and office functions supporting dialysis services
• Ensure administrative workflows, systems, and processes operate efficiently
• Serve as the primary point of contact for office-related coordination and execution

ClinicalAdministrative Support Bridge

• Support clinical staff by understanding EHR navigation, scheduling workflows, and common system issues
• Understand credentialing and compliance documentation requirements for dialysis staff
• Recognize how clinical documentation impacts billing timelines and reimbursement

Onboarding, Vendors & Coordination

• Coordinate onboarding logistics and administrative setup for new hires
• Manage vendors, supplies, deliveries, and escalation paths for administrative systems
• Provide occasional on-site support as business needs require

Reporting & Continuous Improvement

• Build and maintain administrative tracking tools and operational reports
• Identify workflow pain points and recommend practical administrative solutions
• Communicate risks, trends, and improvement opportunities clearly to leadership

Nature of Work (Professional Level)

• Requires independent judgment with minimal oversight
• Involves non-routine, high-trust work in a regulated healthcare environment
• Balances autonomy with cross-functional collaboration
• Demands discretion, accuracy, and proactive problem-solving

Required Qualifications (Mandatory)

• Dialysis industry experience REQUIRED (no exceptions)
• 5+ years of experience supporting dialysis operations in a healthcare administration, medical office management, or similar office operations role
• Strong understanding of dialysis workflows, compliance requirements, and operational environments
• Experience working with EHR systems (navigation, scheduling workflows, reporting)
• Experience supporting CMS dialysis reporting requirements, including familiarity with EQRS and CROWNWeb
• Knowledge of credentialing, compliance documentation, and onboarding processes
• Understanding of healthcare billing fundamentals and how documentation affects reimbursement
• Familiarity with HIPAA, data security, and healthcare privacy standards
• Proficiency with Microsoft Office (Excel, Outlook, Word, PowerPoint)
• Advanced Microsoft Excel skills, including pivot tables, formulas, and report generation
• Ability to work independently in a primarily remote role
• Ability to travel occasionally within assigned market

Preferred Qualifications

• Bachelors degree in Healthcare Administration, Business Administration, or a related field
• Experience supporting multi-site or multi-market dialysis organizations
• Strong vendor coordination and escalation experience

Core Competencies for Success in This Role

• Ability to act as a trusted administrative partner to clinical and operations teams
• Operational problem-solving in fast-paced, regulated environments
• Strong reporting, data interpretation, and process improvement skills
• Calm, confident decision-making under pressure
• Exceptional attention to detail and follow-through

Comprehensive Benefits Package
Health & Wellness

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays

Financial Security

• 401(k) Retirement Savings Plan
• Competitive salary: $90,000$105,000

Work-Life Balance

• Primarily work-from-home
• Autonomy with supportive leadership
• Mission-driven dialysis organization

Ready to Apply?
If you know dialysis, thrive behind the scenes, and take pride in being the person who makes everything work, this role was built for you.
You wont just manage an office youll protect workflows, support clinicians, and strengthen the foundation of patient care every single day.

If youre ready to bring your dialysis expertise into a role where your impact is felt across the organization, we want to meet you.
Apply today and be the difference patients never see, but always feel.


Searchable Titles
Office Manager Dialysis Operations
Healthcare Office Manager Dialysis
Practice Office Manager Dialysis
Administrative Operations Manager Dialysis

Flexible work from home options available.