Job Description
Job DescriptionWe are looking for an AR/Collections Specialist to join our team in Fort Myers, Florida. This is a Contract to permanent position that requires a highly detail-oriented individual with strong organizational skills and experience in accounts receivable and collections. The ideal candidate will play a key role in managing invoicing, tracking payments, and ensuring timely communication with customers and business partners.
Responsibilities:
• Conduct outbound and inbound calls to business clients and customers to address outstanding invoices and payments.
• Post, track, and manage invoices to ensure accuracy and timely updates.
• Utilize accounting software systems to maintain financial records and support collection efforts.
• Collaborate with internal teams to address billing discrepancies and resolve payment issues.
• Monitor accounts receivable aging reports and follow up on overdue accounts.
• Provide clear and precise communication to customers regarding payment terms and account status.
• Use tools like Excel to organize and analyze data for reporting purposes.
• Learn and adapt to software systems such as Sage and other industry-specific platforms.
• Maintain compliance with company policies and procedures related to collections and financial transactions.
• Deliver exceptional customer service while managing sensitive financial information.• Previous experience in accounts receivable, collections, or a related field.
• Proficiency in accounting software and tools, with the ability to adapt to new systems.
• Basic knowledge of Excel for data organization and reporting.
• Strong communication skills, both verbal and written, to interact effectively with customers and team members.
• Ability to handle high-volume calls and manage multiple tasks efficiently.
• Detail-oriented mindset to ensure accuracy in financial records and processes.
• Familiarity with CRM systems and billing functions is a plus.
• Commitment to maintaining confidentiality and professionalism in handling customer accounts.