Job Description
Job Description
JOB SUMMARY:
This role is positioned in the first line of defense to ensure the overall effectiveness of risk and compliance programs of the Retail & Community Bank network.
Responsible for supporting Community Banking Leaders’ adherence to the established Risk framework and ongoing supervision of business controls including Risk and control self-assessments, identification and evaluation of control effectiveness, identifying control failures, facilitating Risk and compliance remediation, internal and external audits and monitoring of the first line of defense to minimize Risk exposures and strengthen the overall control environment. Maintains branch operational policy and procedures and gains the confidence and trust of others through honesty, integrity, and authenticity.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Primary Responsibilities:
- Responsible for inspecting Community Banking business activities, detection of problem areas, and delivering quality inspection outcomes as it relates to our Risk and Compliance based policies and procedures.
- Based on inspection, documenting formal summary of findings and delivering remediation, along with recommendation of corrective actions and necessary process & procedural improvements.
- Identifies and manages existing and emerging Risks that stem from Community business activities and the job role.
- Ensures Risks associated with Community business activities are effectively identified, measured, monitored, and controlled. Follows written Risk and Compliance policies and procedures for business activities.
- Advises the Community business on how to strengthen and manage their control environment pertaining to oversight of procedures/process, accurate regulatory reporting and filing, document governance, Risk control self-assessments, procedure governance, control design, new product controls, or quality governance.
- Performs ongoing supervision and oversight of business controls which may include the coordination of testing, root cause analysis, control design, and examining key Risk metrics to evaluate the effectiveness of established business controls.
- Performs Risk data analysis, report preparation and trend analysis
- Partners with business owners to assist them in the identification of control failures and assesses the impact.
- Assists with translating control deficiencies into action plans and facilitates effective and timely Risk remediation through action plan oversight; provides recommendations to enhance governance practices in alignment with Risk and compliance frameworks.
- Maintains processes, procedures, and tools for managing exception alerts as they occur, including monitoring of resulting exception cases.
- Provides control oversight to ensure compliance with laws and regulations.
BSA Responsibilities:
- Serve as first line of defense for Community Bank to work directly with BSA on the following:
- Ensuring all new accounts comply with the Bank’s CIP (Customer Identification Program).
- Ensuring adequate risk based KYC (Know Your Customer), CDD (Customer Due Diligence) and EDD (Enhanced Due Diligence) information is captured for new accounts.
- Ensuring compliance with the Bank’s “On-Going Profiling Methodology” of the legacy accounts.
- Addressing transactional activity inquiries within set time frames.
- Ensuring properly executed Beneficial Ownership Certifications are obtained at account opening and upon triggering events as outlined in the BSA/AML/OFAC Program.
- Ensuring compliance with all aspects of OFAC (Office of Foreign Assets Control) as outlined in the BSA/AML/OFAC Program.
- Ensuring compliance with Currency Transaction Reporting (FinCEN Form 112)
- Support special BSA compliance projects, as needed.
- Report any unusual and/or suspicious circumstances and/or activity detected via the BSA “Referral Process”.
- Provide regular reporting back to BSA and Community Bank Leadership on operational and BSA performance in the branch network.
Operational Responsibilities:
- Serve as the branch liaison for operational issues of the Community Bank. Conduct regular monthly operational meetings with Community Bank leadership.
- Continually strive to improve operational efficiencies in all areas supervised.
- Support branch consolidations and relocations
- Ensure the administration of bank wide security & fraud training to Retail network in cooperation with the Learning team and addresses all branch related security & fraud concerns.
- Manage the development and implementation of Branch operational policies and procedures for all functions within Branch & Retail Operations Support, including new or modified deposit related products or services and ensures adherence to all applicable laws and regulations.
Quality Control and Assurance Responsibilities:
- Responsible for supporting the Retail Bank’s quality control/assurance monitoring program
- Perform audit oversight for branches to include quality control of new account opening, and other operational performance metrics as outlined in operational scorecard.
- Support self-monitoring activities as part of the first line of defense for regulations associated with retail line of business operations to ensure compliance with related lending, deposit, BSA and other key regulations
- Assist first line of defense risk leadership in identifying patterns of non-compliance with policies, procedures, and/or regulations, investigate root cause, and propose and implement cost-effective solutions for remediation
- Strong understanding of the retail enterprise risk and necessary controls/interactions between dependent processes to minimize failures and achieve efficient and effective associate workflows
- Evaluate the compliance to efficiencies and risk controls critical to the Retail Bank’s strategy for success:
- Complete self-monitoring activities for key risks.
- Prepare written reports of testing results and recommendations.
- Responsible for evaluating new and existing processes and procedures to ensure adherence to all applicable laws and regulations.
EDUCATION AND/OR EXPERIENCE:
- High School Diploma or GED required.
- College degree (A.A. or A.S. or B.A. or similar) preferred or equivalent work experience.
- Proven track record in building internal relationships and bridging alliances across lines of business.
- 5+ years’ experience in community bank operations with emphasis in branch office procedures and related compliance issues and regulations required.
- Must be proficient in usage of PC keyboard typing and Microsoft Office suite with the ability to learn other computer systems/programs quickly.
- Intermediate knowledge of item processing, automated teller machines, electronic funds transfer and wire transfer processing, branch capture, remote capture and electronic image exchange, as well as current technology which governs branch and bank security required.
- Intermediate knowledge of BSA (CIP/CDD/EDD), Compliance and OFAC requirements
The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities.