Job Description
POSITION SUMMARY
• Assists the Cruise Director with administrative and clerical work. Administratively supports the entire Entertainment Division, including, but not limited to, tracking and entering training, ordering, budgeting, supplemental payments, enrichment/clergy, Make-a-Wish/World Wildlife Fund, safety meetings, berthing and more.
• All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s The Royal Way, SQM standards, USPH guidelines, environmental, and safety policies.
• In accordance with Royal Caribbean International’s philosophy of Royal Way standards, each employee always conducts oneself in a professional and courteous manner. This consists of physical and verbal interactions with guests or fellow shipboard employees and/or in the presence of guest contact and crew areas.
QUALIFICATIONS
• 2-3 years administrative experience required
• Event planning experience required
• Customer service skills required
• Working knowledge of computers, internet access and the ability to navigate within a variety of software packages such as Word, Excel, Lotus Notes, PowerPoint, Encore, Kronos, Crunch time, AMOS and Adobe Page Maker. Utilizes spreadsheet software packages for basic mathematical formulas and graphic presentation of information
• Analytical ability relating to budgetary requirements, coursework or professional experience preferred.
• Completion of high school or basic education equivalency required.
• Bachelor’s degree with an emphasis on Business Administration, or equivalent experience preferred.
• Ability to type 40–50 words per minute.
• Command of the English language with excellent spelling, punctuation and grammar skills.
• Knowledge of standard office procedures and organizational skills. Ability to operate basic office equipment, including telephone, copy machine, fax, adding machine, etc.
• Excellent interpersonal skills to communicate with all levels of management and employees.