Entry Level Sales Success Representative

Job Description

Job Description

Elite Impact Associates, a top-performing marketing firm in Miami Lakes, is hiring an Entry Level Sales Success Representative to drive AT&T’s customer satisfaction and retention. This role blends sales training with account management, perfect for professionals who want to grow while ensuring clients maximize AT&T’s wireless, internet, and home solutions.

As an Entry Level Sales Success Representative, you'll master AT&T's product ecosystem while ensuring client satisfaction post-sale. Through hands-on training, you'll learn consultative sales techniques, then transition to proactive account management—resolving challenges, identifying upsell opportunities, and optimizing each customer's experience with AT&T's wireless, internet, and home solutions.

Role Requirements For An Entry Level Sales Success Representative:

• Participate in a comprehensive training program focused on sales, customer success, and AT&T product knowledge
• Engage new and existing AT&T residential customers to ensure smooth onboarding and service adoption throughout the entire sales process
• Act as a customer liaison, resolving inquiries and issues with efficiency and professionalism
• Learn from experienced managers through shadowing to master communication and identify sales growth opportunities
• Collect and assess customer feedback and metrics to enhance retention and satisfaction
• Contribute to outreach initiatives promoting new services and preventing customer churn
• Record all customer interactions, milestones, and insights within CRM systems
• Adhere strictly to company policies, AT&T standards, and ethical practices in all engagements
• Qualify with a high school diploma or GED and a strong learning mindset; no prior experience required

What's In It For Our Entry Level Sales Success Representative?

• Develop expertise in relationship-based sales and customer success strategies that drive tangible results
• Contribute to long-term customer value and retention for a leading telecom brand like AT&T
• Advance into roles in sales, account management, or leadership through performance-based growth opportunities
• Thrive within a collaborative, high-energy team committed to shared goals and ongoing support
• Build transferable business and interpersonal skills while representing a prominent national brand

Qualities That Set You Apart As A Sales Success Representative:

• You possess a natural ability to connect with people directly, making them feel heard, valued, and understood
• You're a proactive problem-solver, always looking ahead to prevent issues and enhance experiences
• You have a genuine passion for ensuring clients get the most out of their services
• You're adept at listening to subtle cues and identifying new opportunities within existing relationships
• You maintain a calm, professional, and positive demeanor, even in complex situations
• You're detail-oriented, ensuring every follow-up and solution is precise and effective
• You are driven by both achieving sales goals and seeing your customers thrive

This results-driven position offers uncapped commissions, with earnings that actually reflect your dedication and drive to learn and succeed. Compensation estimates are based solely on average commissions earned annually.