Job Description
Job DescriptionWe are looking for a dedicated Dispatcher to join our team in Boca Raton, Florida. In this long-term contract position, you will play a vital role in ensuring smooth communication and coordination between teams, clients, and stakeholders. The ideal candidate will have a strong background in customer service, organizational skills, and proficiency with various office software tools.
Responsibilities:
• Manage incoming calls on a multi-line phone system, ensuring timely and detail-oriented responses.
• Coordinate schedules and appointments to optimize team productivity and client satisfaction.
• Perform accurate data entry tasks to maintain up-to-date records and databases.
• Handle email correspondence with clients and internal teams, ensuring clear and concise communication.
• Provide clerical support, including organizing files and maintaining office documentation.
• Utilize Microsoft Excel, Word, and Outlook to create reports, manage schedules, and track information.
• Assist in maintaining a well-organized workspace by managing office supplies and documentation.
• Collaborate with team members to address customer inquiries and resolve scheduling conflicts.
• Ensure all tasks are completed efficiently while adhering to company policies and procedures.• Proven experience in customer service, scheduling, or clerical roles.
• Proficiency in using Microsoft Excel, Word, and Outlook for various administrative tasks.
• Strong organizational and file management skills.
• Excellent verbal and written communication abilities.
• Ability to handle a multi-line phone system with professionalism.
• Demonstrated skill in accurate data entry and maintaining detailed records.
• Interpersonal skills to foster positive relationships with clients and team members.
• Capacity to work effectively in a fast-paced environment while managing multiple priorities.