Job Description
Job Description
Summary: Reports to Manager, Chef and Host/Hostess. Provide efficient, courteous, and quality service to all club members and guests.
Essential Job Functions: Include the following. Other duties may be assigned.
- Set up station/table and side work.
- Maintain the proper condition and cleanliness of serving equipment.
- Greet guests and establish identity of member (membership card).
- Take orders and serve food and beverage requests while using suggestive selling techniques for Chef’s specials, fish of the day, etc.
- Clear tables during course of service.
- Handle and expedite all guest requests in a timely manner by following proper guest check and ordering procedures.
- Maintain positive communication with kitchen personnel and precheck orders before receiving food from kitchen.
- Inform Host/Hostess/Manager of any problems or complaints.
- Perform assigned cleaning tasks.
- Responsible for payment of check.
- Perform all other duties as assigned by Supervisor and/or Manager.
- Responsible for service items, transport carts, kitchen and cleaning equipment.
- Must have Florida food handlers and alcohol awareness certifications or acquire within 30 days of hire.
- Must be able to work a flexible schedule including day/night shifts, weekends and holidays
Education and Experience: High school diploma or equivalent. Minimum 2 years of experience as server in a full-service hotel or minimum 3 years of experience in a fast-casual, dining environment.
Language Skills: Excellent verbal communication skills.
Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively.
Physical Demands: While performing the duties of this job, the employee regularly is required to stand for long hours of the day; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds.
Work Environment: The employee must be able to withstand temperature changes from kitchen to dining room.