Job Description
Job Description
Homes by WestBay & Casa Fresca Homes offer a new kind of home building experience with a focus to deliver an exceptional homebuilding experience at an outstanding value. Recognized both nationally and regionally for our award-winning new home designs, we offer new single-family homes for sale throughout the finest new communities. Founded in 2009, we have evolved into the largest, privately owned new homebuilder in the Tampa Bay and Central Florida markets.
The Sales Assistant is an entry-level role designed to support the new-home sales team through strong administrative execution, model home coverage, and customer-facing assistance. This role provides foundational exposure to the new-home sales process while focusing on operational excellence, professionalism, and delivering exceptional customer experience.
Responsibilities
- Provide daily administrative support to the Sales Consultant and Area Sales Manager.
- Cover the model home during scheduled Sales Consultant days off, ensuring a welcoming and professional environment.
- Develop an understanding of the structured selling process (execution to be completed under supervision).
- Assist with backlog communication and buyer follow-up as directed.
- Maintain organized and accurate community files and documentation.
- Prepare reports, manage supplies, stock refreshments, and support front-of-house operations.
- Greet and assist visitors, manage walk-in traffic, and support customer inquiries.
- Uphold the WestBay customer experience standards and ensure model homes remain clean, organized, and show-ready at all times
Skills
- Customer engagement and service fundamentals
- CRM system proficiency
- New construction terminology and sales process flow
- Community, product, and floorplan knowledge
- Professional communication, time management, and organization
Requirements
- Minimum of 1 year of experience in an administrative, customer service, or real estate support role
- High school diploma or GED required
- Active Florida Real Estate License required or must be obtained within 150 days of hire
- Continued employment is contingent upon obtaining and maintaining a valid Florida Real Estate License
- Failure to obtain licensure within the required timeframe may result in termination of employment
Additional Requirements
- This is an on-site position based in the Tampa Bay area and will require relocation if you are not currently located in the area.
- This is an exempt role, which may require working more than eight hours per day.
- Being authorized to work in the U.S. without employer sponsorship is a precondition of employment.
Homes by WestBay, LLC and Casa Fresca Homes – Cool House, LLC., is an Equal Opportunity Employer. The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Other duties may be assigned as necessary, and reasonable accommodations will be made to enable individuals with disabilities to perform essential functions. This policy applies to all aspects of employment, including but not limited to recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.