Job Description
Job DescriptionDescription:
Support Specialist
Position Summary: Supports the Business Office Manager and clinical leaders in maintaining accurate and timely back office, clerical and select business office support functions.
ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Receives and relays messages for assigned interdisciplinary team staff.
• Supports the organization’s customer service program by promoting and maintaining a responsive, knowledgeable, and accessible approach to all
customer contacts.
• Under the direction of the Business Office Manager and with the Team Assistants, maintains assigned MD orders management and tracking systems
with accurate/up-to-date information. Utilizes the EMR tracking, sign out and check in process for all MD orders management.
• Sorts and distributes communications in a timely manner; collects and forwards correspondence; copies/faxes information.
• Assists with supply maintenance by anticipating requirements; stocking items; delivering supplies to workstations.
• Assists with document control in a timely and efficient manner.
• Is cross trained on all Team Assistant position responsibilities and duties and fulfills these duties when needed.
• Performs other activities as assigned.
Requirements:
MINIMUM QUALIFICATIONS
- High school diploma, experience in computer processing preferred.
- Above average word processing/data entry skills.
- Knowledge of medical terminology.
- Excellent communication skills, ability to be flexible, and work well with others.
- Ability to maintain confidential information.
- Environmental/Working Conditions:
- Sitting, standing, and walking are required.
- Ability to handle stressful situations in a calm and courteous manner at all times.
- Requires working under some stressful conditions to meet deadlines and Agency needs.
- Works under a variety of conditions in facilities and offices.
- Available to agency personnel in person or by telephone during the Agency operating hours and possibly after hours for emergencies.
- Some exposure to unpleasant weather.
- The home base will be at the Company Support Center
- Reliable transportation and auto liability insurance.
- Computer and basic office equipment.
This description is a general statement of required essential functions performed regularly and continuously. It does not exclude other duties as assigned.