Job Description
Job Description
Join the Eau Palm Beach Team! Are You Ready to Make an Impact?
We’re looking for dynamic, passionate, and flexible team members who are ready to ensure our guests receive an unforgettable experience. At Eau Palm Beach, we don’t just offer a job—we offer a place where you can grow, make meaningful connections, and take pride in the difference you make.
What We’re Looking For:
• A commitment to excellence and a passion for service
• A positive attitude and a collaborative spirit
• Flexibility to work weekends and holidays
• A desire to be part of a team that genuinely cares about each other and our guests
Job Description:
We are seeking Cocktail Server to join our team. As a key member of the Eau Palm Beach team, you will play an essential role in delivering exceptional service to our guests, upholding the standards of our Forbes Five-Star resort.
Essential Qualifications:
- Minimum of 18 years of age to serve alcoholic beverages.
- Minimum 2-year(s) experience as a Restaurant Server.
- Food handling certificate.
- Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.
- Ability to provide legible communication.
- Ability to compute basic mathematical calculations.
- Be able to lift a minimum of 30 pounds.
ESSENTIAL JOB FUNCTIONS:
- Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, proper table set-up and dress code of the restaurant.
- Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections, correct glassware and garnishes in the restaurant.
- Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
- Maintain complete knowledge of all menu items, prices, preparation method/time, major ingredients and quality standards, taste, appearance, texture, serving temperature, garnish and method of presentation.
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Maintain complete knowledge and comply with all departmental policies/service procedures.
- Maintain complete knowledge of Micros and manual systems.
- Complete opening side duties as assigned:
- Take guests' food and beverage orders, utilizing suggestive selling techniques.
- Record order of guest following departmental service procedures.
- Input order into system and ensure transmission of food orders is verified by kitchen.
- Legibly document orders when system is down and distribute food orders to kitchen.
- Retrieve all alcoholic beverage items from bar and serve to guest in accordance with the departmental standards.
- Open and serve wine/champagne bottles in accordance with departmental standards.
- Make all varieties of coffee in accordance with the departmental standards.
- Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Handle guest complaints following the instant pacification procedures and ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
- Remove soiled wares from tables as assigned and transport to dishwashing area.
- Present guest checks and process payments.
- Adhere to payment, cash handling and credit policies/procedures.
- Clean and reset tables immediately after guest departs.
- Collect and report tips at the end of the assigned shift.
- Complete closing side duties & Complete all closing reports as assigned and leave duty after reporting to supervisor.
Apply today and be part of something extraordinary!
Start your journey with Eau Palm Beach and help us continue to create unforgettable experiences for our guests. Click the link to apply!
To be considered for this opportunity, please complete a Predictive Index (PI) assessment. This assessment is a key part of our interviewing process. You may use the following link: https://assessment.predictiveindex.com/bo/58m/Candidate Thank you!