Vendor Manager

Universal Property & Casualty Insurance Company

Fort Lauderdale, FL, USA

Published: 6/14/2022

Full Time

Job Description

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Employment Eligibility (e-Verify): English & Spanish
Right to work: English / Spanish

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Vendor Manager is responsible for developing and executing strategies to oversee third-party vendor relationships that support the organization’s financial and operational goals. This role ensures vendor performance, compliance, and cost-efficiency across the Claims and Legal departments. A finance background is key to auditing vendor spend, reconciling invoice accuracy, and supporting expense forecasting related to Loss Adjustment Expenses (LAE) and other operational costs.

Key Responsibilities:

Vendor Oversight & Relationship Management
Manage end-to-end relationships with third-party service providers (e.g., adjusters, contractors, legal, inspection services).
Conduct quarterly business reviews, enforce Service Level Agreements (SLAs), and lead performance assessments.
Serve as an escalation point for vendor disputes or service issues.
Invoice & Expense Management
Review, audit, and approve vendor invoices with a focus on financial accuracy and contract compliance.
Work with Finance and Claims teams to reconcile LAE and other external costs.
Identify cost-saving opportunities and ensure vendors align with budgetary controls.
Contract & Compliance Monitoring
Monitor vendor adherence to regulatory, security, and licensing standards.
Maintain vendor onboarding documentation, COIs, and licensure logs.
Data Reporting & Analytics
Track key vendor metrics and produce monthly performance dashboards for leadership.
Provide insights into trends in vendor spend, turnaround times, and impacts on claim cycles.
Support budgeting and forecasting processes for vendor-related expenses.
Cross-Functional Collaboration
Collaborate with Claims, Legal, IT, Compliance, and Finance to ensure vendor integration across systems and workflows.
Partner with internal audit teams to support vendor risk assessments and internal controls.

Qualifications:

Bachelor’s degree in Finance, Accounting, Business Administration, Risk Management, or related field.

Experience:

3-5+ years in Vendor Management, Financial Analysis, Claims Operations, or similar roles within P&C insurance is strongly preferred.
Experience auditing vendor spend, LAE, or litigation costs is strongly preferred.

Skills:

Strong understanding of vendor contracts, invoice auditing, and cost controls.
Excellent Excel and financial reconciliation skills.
Strong interpersonal and negotiation skills.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time and the employee is expected to perform such other duties as may be assigned.

Employment may necessitate extended working hours in the aftermath of high-volume or catastrophic events. Such events may include, but are not limited to, hurricanes, tropical storms, or other significant weather occurrences.

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Benefit Highlights

Industry leading medical, dental and vision insurance plan
401(k) Retirement Plan with a company match of 100% on up to 5% of compensation (match is fully-vested immediately)
Generous PTO policy
Eligible for performance based bonuses