Job Description
Job Description
We are seeking Front Office Staff to join our team!
This role involves acting as the first point of contact for our customers, managing invoicing, customer pick up/shipments and assisting our Administrative team.
Responsibilities:
- Greet customers, answer multi-line phone calls, process customer orders and generate invoices
- Coordinate pick schedules ensuring accurate ETA's for customer shipments
- File and maintain accurate records
- Work closely with the production/field teams to ensure accurate stock levels & order readiness
- This role requires typing speed and accuracy. Knowledge and familiarity of plant material is beneficial.
- Experience with Microsoft Office, Data Pro Accounting software, Mailchimp preferred.