Job Description
Job Description
JOB DESCRIPTION: EMPLOYER: GastroMed, LLC
JOB TITLE: Billing Clerk
DUTIES AND RESPONSIBILITIES:
- Answers, screens, and directs calls on the multi-line phone system in a courteous and professional manner.
- Respond to patients' requests or transfer calls to the appropriate employee.
- Clears voicemail messages each morning and throughout the day.
- Processes medical bills by sending them to patients and insurance providers as necessary.
- Accurate logging of payments received from the health plan and/or patients while maintaining current records and balances.
- Update current records including billing address, phone, and insurance by contacting patients as needed.
- Help patients understand billing and charges for which they are responsible.
- Follow up on delinquent payments and resubmit billing as needed.
- Responds to visitors, clients, and employees in a courteous and professional manner.
- Opens and routes incoming mail.
- Prepares and forwards outgoing mail and packages.
- Composes and types routine correspondence as required.
- Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing as required.
- Organizes and maintains file system; files correspondence and other records.
- Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
- Performs other related duties as assigned by management.
- Review faxes and update the EMR.
- Other duties as assigned.
QUALIFICATIONS:
- Associates degree (A.A.), two to four years related experience, or equivalent combination of education and experience.
- Excellent verbal and written communication skills.
- Strong Customer Service skills.
- Accurate 10 key abilities.
- Ability to understand and follow written and verbal instructions
- Works efficiently in a fast-paced environment.
- Commitment to excellence and high standards.
- Bilingual English/Spanish
- Professional appearance and demeanor.
- Ability to perform diversified clerical functions.