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Bilingual Documentation Specialist

5TH HQ LLC
locationFort Lauderdale, FL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Job Description:

Davie, FL

Salary: $19/hr

Key Responsibilities:

  • Prepare product dossiers for international customers, ensuring all documentation meets customer requirements.
  • Coordinate the shipment of required documents and samples for product registration.
  • Request special documents from US Government offices for registration purposes or international shipments (e.g., FDA certificates, Free Sales Certificate, GMP from the Dept. of Agriculture, BSE/Veterinary Certificate from USDA).
  • Enter new customer information into the company database or register company’s in their databases.
  • Send documents to the Secretary of State and embassies for proper authentication.
  • Provide regular status updates on registration requests, correspondence, product registration history, and annual registration expenses.
  • Maintain accurate records of all documents and samples sent to customers, tracking shipments, certificates of registered DBAs, and product registrations per country.
  • Keep open communication with customers and sales teams.
  • Offer feedback on SOPs and suggest improvements.
  • Perform additional duties as assigned by the Supervisor.

Qualifications:

  • Bachelor’s degree in a Science-related field (preferred).
  • 1–3 years of relevant experience (preferred).
  • Bilingual in English and Spanish.
  • Excellent customer service skills.
  • Proficient in Microsoft Word, Excel, and other computer applications.
  • Strong communication and interpersonal skills.
  • Highly detail-oriented.
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