Job Description
Job DescriptionDescription:
Position Summary:
Responsible for leasing apartments and achieving move in goals. Maintains a positive image of the community with referral sources, residents, and staff personnel. Reports to the Sales and Marketing Director.
Essential Functions:
- Schedule, organize and conduct tours with prospective resident of senior providers for assisted living and memory care
- Meet all expectations of meaningful contacts, leases and occupancy
- Responds and follow-up with to all walk-ins, phone ins, mail-ins timely and appropriately
- Maintain a good working relationship with residents, families and professional providers of care
- Maintains a working knowledge of all software programs
- Manage move ins and move outs to achieve maximum revenue
- Treat each inquiry with value
- Meet all expectations of occupancy and budget
- Keeps Sales Director and or Executive Director informed of all sales activity daily
- Maintains Hot Board and census board
- Assist in development and execution of community events
- Communicates any special needs of the incoming resident to the appropriate personnel
- Keeps informed of all trends, developments, concepts and techniques in his/her field that affect product
- Understand the need of the senior and the aging process
- Maintain and work an active, meaningful waitlist
- The ability to work in a safe and alert manner
- The ability to take ownership for associate’s safety and the safety of the residents
- Must disclose any medication that might impair associate’s ability to perform the job safely or competently.
Non-Essential Functions:
- Leads by example exhibiting the CORE Values through servant leadership
- Encourages teamwork and promotes company philosophy
- Attends required community meetings and participates Life Enrichment activities when able
- Completes all required courses in adherence with HRA University
- Is prompt and able to perform the required duties of the position on a regular, predictable basis
- Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent
- Becomes familiar and understands the steps for fire evacuation
- All associates are responsible for maintaining a safe and secure environment for all community residents
Requirements:
Qualifications/Skills/Educational Requirements:
- Bachelor degree from a four-year college or university. Or one to two years’ experience and or training, or equivalent of education and experience.
- Previous sales/admission experience in senior living
- Strong communication skills
- Understand, comply with and promote all rules and regulations regarding resident’s rights
- Promote positive relationships with residents, visitors, and community staff, to include presenting and professional appearance