Job Description
Job Description
DINING HALL MANAGER SKY CAFE @ 830 BRICKELL
We’re looking for a passionate Dining Hall General Manager to join our team! We are seeking an experienced and tech-savvy Dining Hall Manager to oversee the daily operations of our dining facility. The ideal candidate will have a strong background in food service management, excellent leadership skills, and a deep understanding of technology-driven solutions to enhance efficiency, customer satisfaction, and operational excellence.
Key Responsibilities:
- Oversee all aspects of dining hall operations, including food service, staff management, customer satisfaction, and health & safety compliance.
- Utilize digital POS systems, inventory management software, and scheduling platforms to streamline operations.
- Implement and maintain automated ordering systems and self-service kiosks.
- Analyze sales and operational data using analytics software to optimize menu offerings and improve service efficiency.
- Manage vendor relationships and oversee supply chain logistics with the use of digital procurement tools.
- Train and mentor staff on technology platforms, ensuring proper usage and troubleshooting as needed.
- Develop and implement digital marketing strategies to promote dining services, such as mobile ordering apps, loyalty programs, and social media campaigns.
- Ensure compliance with health, safety, and sanitation regulations using digital tracking tools.
- Continuously research and integrate new technology solutions to improve the overall dining experience.
Qualifications:
- Minimum of 3-5 years of experience in food service or dining facility management.
- Strong proficiency in POS systems, inventory management software, and digital scheduling tools.
- Experience with data analytics, reporting tools, and process automation in a food service setting.
- Excellent leadership, communication, and problem-solving skills.
- Ability to train and support staff in using technology effectively.
- Knowledge of health and safety regulations in food service operations.
- Possession of a valid Health Department Certification.
- A passion for delivering high-quality dining experiences through innovation and efficiency.
Preferred Skills:
- Experience with mobile ordering applications and self-service technologies.
- Familiarity with digital marketing techniques and customer engagement tools.
- Proficiency in Microsoft Office Suite, Google Workspace, and restaurant management software.
If you are a forward-thinking Dining Hall Manager who thrives in a fast-paced, technology-driven environment, we invite you to apply and join our team!
What's in it for you:
- Join a fast-growing company committed to not just serving the best cookies & coffees but building a national brand
- Competitive salary, healthcare, & sweet perks for always going the extra mile and living our values
- 2 weeks PTO & healthcare benefits
- Training to get you settled into your role, learning opportunities to broaden your skill set that help you thrive at work
- Great opportunity to progress with maman, internal mobility and growth will be encouraged when possible
Keep in mind that we are growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out
We are looking for awesome, hard-working people now that are all about creating the most memorable experience for every single maman customer
Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!
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