Job Description
Job Description
The Senior Office Manager provides strategic leadership and operational oversight to multiple locations, ensuring the delivery of high-quality patient care, optimizing business performance, and fostering a collaborative team environment to achieve organizational goals.
Role and Responsibilities
Leadership and Team Management
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Provide strategic direction and leadership to multiple offices within the assigned region
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Recruit, train, mentor and develop office managers and staff to ensure high performance
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Foster a positive workplace culture that aligns with Ethos Health Group’s mission and core values
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Works with Office Managers to coordinate time off and coverage
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Conduct weekly team meetings to discuss performance, address concerns and share best practices
Compliance and Quality Assurance
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Conduct routine office visits to make sure compliance/policies are followed
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Promote and enforce policies that align with Ethos Health Group’s commitment to quality patient care.
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Ensure all offices adhere to regulatory and accreditation standards.
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Perform routine audits of Trackstat, Trello, Email threads, Cash Practice, Care Credit, Patient Charts, EOD and Bank Deposits
Qualifications and Education Requirements
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Education:
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Bachelor’s degree in business, healthcare administration or related field required or equivalent experience.
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Advanced degree preferred.
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Experience:
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Minimum of 7 years of experience in healthcare, with at least 5 years in a leadership role focused on operations.
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Ethos is a fast-growing company specializing in the care and rehabilitation of individuals with traumatic brain injuries. We are dedicated to delivering exceptional care and support to our patients while fostering a dynamic and rewarding work environment for our team members. We are seeking a dedicated and motivated regional manager to join our team. This is a full-time role Monday - Friday and requires extensive travel—approximately 75% of the time— to St. Pete, Palm Harbor, Sarasota, and Sun City. The ideal candidate will be flexible, organized, and committed to delivering high-quality service across multiple sites.