Job Description
Job DescriptionDescription:
If you’re a self-sufficient, independent, analytical person who enjoys working in a consumer-facing environment, this may be the position for you. As a KBB Buyer on the Acquisition Team, you will ensure the timely valuation and processing of used vehicle consumer inventory brought into the dealership. This position requires working well in a fast-paced environment and being an effective communicator.
Job Responsibilities
- Set KBB appointments and coordinate with the Used Car manager.
- Follow the Lou Bachrodt process and procedures for responding to all incoming internet (email), phone, text, and chat leads.
- Manage task lists to ensure follow-up process is being executed on a daily basis.
- Update KBB ICO data for executive management on google docs on a daily basis.
- Actively search opportunities on 3rd party sites (Offer Up, Local Listings, Craigslist, Facebook Marketplace, Autotrader, Cars.com, CarGurus, private sellers listings etc)
- Follow up on trades from the dealership
- Coordinate vehicle purchases/pickups with seller and Management on outside vehicle purchases
- Learning, understanding and adhering to call and email scripts.
- Active participation in department meetings and training.
- Working together with a team to reach department and store goals.
- Meeting with the manager regarding objectives, planned activities, reviews and analysis.
- Must be available on Saturdays.
Requirements:
•Valid Driver License
•Self-motivated to exceed expectations and strive for excellence
•Customer service experience a plus, will would consider training the right candidate.
•Highly proficient computer skills and navigating multiple internet sites including Social Media
•Excellent communication skills (verbal and written)
•Professional, ethical, and respectful
•Ability to respond to all personality types with professionalism.
•We are looking for qualified, quality people who are ready to start their career within our family.