Customer Service Representative

Job Description

Job Description

The Customer Service Representative is responsible for assisting management and the sales department. They will be required to interact with our guests and employees in a professional manner. They must provide excellent customer service over the phone and in person. The essential duties will vary from assignment to assignment.

The right person for this position will have the opportunity to grow with-in the company to expand their knowledge and position into other positions within the company.

DUTIES AND RESPONSIBILITIES:

1. Responsible for performing administrative functions which are answering phones, greeting clients and dealing with customer service questions.
2. Greet clients, provide customer service, and provide support were needed for the sales department.
3. Other duties that might be requested by management.

OPERATING RESPONSIBILITIES:
Work performed and composed of a variety of different tasks and compliance with policies and procedures. Must be both a team player and self-starter.

EDUCATION AND EXPERIENCE:

1. Must have some experience in an office environment.
2. Must be adaptable to a fast-paced environment.
3. Ability to work independently or as a part of a team.
4. Ability to prioritize daily work.
5. Must communicate professionally and provide exceptional customer service.
6. Must have excellent computer skills.
7. Bilingual English/Spanish preferred but not required.