Job Description
Job DescriptionDescription:
Location: Wesley Chapel
Job Type: Full-Time
Compensation: $14.50/hour starting + Commission Opportunities
Schedule: Must be available for weekends, holidays, and evenings
Join Our Team & Lead the Way!
Bubble Down Car Wash is hiring an energetic and motivated Customer Service Associate – Team Lead (CSATL) to guide our CSA team and deliver an outstanding customer experience. This is your first step toward a leadership career with a growing company that promotes from within. If you’re confident, team-driven, and ready to lead by example—we want to hear from you!
Why Work With Us?
- Competitive Pay + Commission Opportunities
- Paid Leadership Training
- 401(k) with Company Matching (Full-Time)
- Medical, Dental, & Vision Insurance (Full-Time)
- Paid Time Off (PTO) (Full-Time)
- Employee Discounts & Perks
- Career Growth & Advancement Opportunities
What You’ll Do:
- Lead daily operations by guiding CSA team members, rotating positions, and supporting a high-energy environment
- Deliver exceptional service and confidently promote memberships and wash packages
- Train and support new hires to uphold company standards and culture
- Uphold site cleanliness and safety, completing all required checklists in Wash Systems
- Act as a communication bridge between team members and site leadership
- Assist with equipment troubleshooting and report issues to management
- Engage with customers to ensure satisfaction and resolve concerns on the spot
Requirements:
What We’re Looking For:
- Must be 18+
- Previous experience in customer service or leadership preferred
- Positive, team-first attitude with strong communication skills
- Comfortable working outdoors in all weather conditions
- Ability to lead by example, stay organized, and motivate others
- Basic computer and POS system proficiency
- Physical ability to stand, walk, and lift up to 50 lbs
Additional Perks:
- Fast-tracked leadership development for those seeking promotion
- Flexible schedules and overtime opportunities when available
- Employee referral bonus program