Job Description
Job Description
Job Summary:
The crew member is responsible for providing excellent customer service in a fast-paced food service environment. Duties include taking customer orders, handling transactions, preparing food and beverages, maintaining cleanliness, and ensuring food safety standards are followed.
Key Responsibilities:
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Greet customers warmly and take food and beverage orders accurately.
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Operate cash registers, handle cash and card transactions efficiently.
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Assemble food orders and package items for dine-in or take-out.
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Maintain cleanliness of workstations, dining areas, and restrooms.
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Follow health and safety regulations, including food handling guidelines.
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Restock supplies and ingredients as needed.
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Assist with opening and closing duties, including cleaning and equipment checks.
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Address customer questions, complaints, or concerns professionally.
Qualifications:
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Previous experience in food service or retail is highly recommended, but not required.
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High school diploma or equivalent preferred.
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Strong communication and customer service skills.
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Ability to work in a fast-paced environment.
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Basic math and money-handling skills.
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Flexibility to work various shifts, including nights, weekends, and holidays.