Job Description
Job DescriptionPrimary responsibility for supporting the sales function by performing tasks related to sales contracts processing and closing. To include, working with personnel at the community and homebuyers to assist in preparation of closing documents and contracts.
PRIMARY RESPONSIBILITIES
• Run backlog meetings
• Update Home Selections for new community start ups
• Input sales contracts, addendums, and change orders into computer software for tracking
• Verify the accuracy and completeness of all contracts and change orders submitted. Verify approval signature and process deposits
• After release, input dates and issues buyer closing letters
• Input all options from the customer selections into system
• Maintain files for and distribute contracts and change orders
• Maintain the problem log for contracts with discrepancies
• Assist buyers with mortgage loans and work closely with title company to schedule closing and resolve issues to facilitate closing
• Audits closing figures and/or reviews outside title documents
• Communicate with and assist buyers regarding all aspects related to the closing of their new home. Answer questions and solve problems for the buyer through communication with other departments
• Coordinate with Construction and Sales departments the scheduling of all requirements for a timely walk and close
• Set key/closing appointments and ensure that projections for required number of key/closings are consistently met according to the project's established goals
• Assists with other division tasks as assigned
MANAGEMENT RESPONSIBILITIES
• Mentors, trains and supports new and existing closing coordinators providing feedback and coaching to drive consistency in settlement process across the division
• Assumes leadership role in proactive process improvementADP - Financial Services, Banner Ads, Cisco Webex Meetings, Concur, CRM, About Time, Answering Inbound Calls, Budget Processes, Calendar Management, Communication