Job Description
Job Description
Customer Service Representatives needed – Onsite in Plantation, FL
Pay:
- $18.00/hour if bilingual (English/Spanish)
Schedule:
- TBD
- May include one weekend day
Location:
- Onsite in Plantation, FL FULLY ONSITE MUST COMMUTE TO OFFICE
Start: January 2026
Job Overview: We are seeking a dedicated Customer Service Representative to join our team in Plantation, FL. This role is ideal for individuals who are passionate about helping others and thrive in a fast-paced, inbound call center environment.
Key Responsibilities:
- Handle inbound calls only
- Respond to and resolve consumer inquiries and issues
- Educate customers on the status of previously submitted per-authorizations or per-determination requests
- Meet performance goals in areas such as:
-
- Efficiency
- Call quality
- Customer satisfaction
- First call resolution
- Attendance
Qualifications:
- Minimum 6 months of customer service experience with the same employer
- High School Diploma required
- Strong attention to detail and goal-oriented mindset
Company DescriptionThe professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Company Description
The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.