Job Description
Job Description
Position Purpose
This position reports to a Regional Director with the primary responsibility to serve as main customer interface, satisfy customer requirements and increase business to existing or new accounts. Customer base is large and complex with regional or global focus resulting in significant impact to the business.
Essential Functions
- Establishes new and maintains strong existing relationships with customer base in designated region to profitably grow the business.
- Manages the entire sales process (RFP/RFQ through quote and after sales process) including customer management for long term contracts.
- Creates and implements customer engagement plans ensuring regular customer touch points via both in person and remote meetings.
- Actively manages the sales pipeline.
- Responsible to deliver Order Intake, Revenue and business growth for assigned customer accounts
- Performs account review (internal / external)
- Executes sales plans for assigned region, or significant accounts in alignment with regional business objectives.
- Identifies and develops new business opportunities.
- Collaborates with other departments (marketing, customer support) to ensure a positive customer experience.
- Prepares and presents sales reports, forecasts, and performance metrics to support regional director.
- Develops relevant market intelligence and competitive information to support regional planning.
- Supports the negotiation of sales contracts, and terms and conditions
- Identify and mitigate business risk.
- Ensures internal communication/cooperation is achieved.
- Travel to customers as needed.
Other Functions
- Attend industry conferences and tradeshows.
- Coordinate potential sales opportunities with other AGSE business groups.
Knowledge/Skills/Abilities
- Solid knowledge of commercial principles; cost, pricing, volume discounts, payment.
- Solid understanding of business financial analysis.
- AGSE product knowledge desired
- General knowledge of engineering principals; mechanical/electrical/controls.
- Able to foster team environment (and across functional groups).
- Ability to establish credibility with internal and external customers.
- Must be MS Office literate.
- Solid oral and written communication skills.
- Strong multi-task and prioritization skills.
- Solid ability to negotiate LTA contracts, terms and conditions.
- Ability to affect change through influence.
- Excellent independent judgment, decision making and problem solving skills.
Education or Formal Training
- Bachelors of Science in technical or business discipline or equivalent.
- Plus other advanced sales/technical training desired.
Experience Required
- 2-3 years experience in commercial role or extensive product knowledge with Ground Support Equipment and demonstrated ability to effectively participate in customer meetings on behalf of the company.
- 3+ years experience in related industry.
Materials and Equipment Used
- General office equipment
Working Environment/ Physical Activities
- General office environment.
- Extensive travel may be required
- Remote, or Hybrid (Santa Fe Springs)