Wellness Associate

Job Description

Job Description

Core Duties and Responsibilities:

· Assists and educates customers on Life Extension’s unique, cutting-edge formulas and answers health related questions

· Thoroughly reads all Life Extension literature to ensure product knowledge is up to date; achieve an 80% or better on monthly magazines quiz

· Operates cash register

· Performs cycle counts as needed

· Retrieves products and prepares for mail order shipments; replenishes shelves with inventory, block and face store shelves

· Answers incoming and inter-departmental phone calls

· Receives and process customer returns

· Participates in annual physical store inventory

· Performs opening/closing duties as directed according to SOPs and checklists

· Shares ideas, information and experiences that will benefit the Nutrition Center and/or company

· Displays flexibility within the department; willing to make necessary schedule changes based on departmental needs

· Regular onsite attendance is an essential function of this position

· Additional duties as assigned

Position Requirements:

· Intermediate knowledge of vitamins and dietary supplements required; 1+ years of experience in retail environment preferred

· Bachelor’s degree in Nutrition, Alternative Medicine or related field preferred

· Strong customer service mentality

· Ability to stand up to 95% of the time; ability to lift 10 pounds; must be able to bend, stoop, kneel and reach overhead on a regular basis