Executive Assistant at Rocco's Tacos

Job Description

Job Description

Executive Assistant to Owner / Director of Operations

Location: Big Time Restaurant Group Office- 400 Clematis Street WPB.
Reports To: Owner, HR or Director of Operations
Department: Executive / Operations

About the Role

Rocco’s Tacos & Tequila Bar is looking for an experienced, organized, and dynamic Executive Assistant to support our Owner and Director of Operations.

This position plays a key role in keeping our fast-paced, multi-unit restaurant group running smoothly. The Executive Assistant will provide high-level administrative and operational support, acting as a key link between ownership, operations leadership, restaurant management teams, vendors, and external partners.

If you thrive in a lively hospitality environment, love staying organized, and have a passion for great food and guest experiences, this is the perfect opportunity to join the Rocco’s family.

Key Responsibilities

Administrative Support

• Manage executive calendars, meetings, and travel arrangements
• Prepare reports, presentations, and correspondence for internal and external use
• Draft and proofread communications to leadership and restaurant teams
• Handle confidential business and personnel information with discretion
• Organize meeting agendas, take notes, and follow up on action items
• Process expense reports, invoices, and reimbursements

Operational Coordination

• Support execution of brand initiatives, compliance programs, and promotions
• Assist with multi-location scheduling, labor/sales reporting, and audits
• Track and follow up on projects and deadlines
• Maintain up-to-date records of company policies, contracts, and vendor information
• Compile weekly restaurant performance summaries (labor, sales, guest feedback)
• Communicate between ownership, GMs, chefs, and department heads to ensure alignment

Vendor & Administrative Management

• Assist with vendor onboarding and compliance documentation (COIs, W-9s, hold harmless forms)
• Coordinate with service providers, contractors, and business partners
• Manage purchasing requests, repairs, and facility service schedules
• Support HR and Accounting with employee paperwork, payroll communication, and invoice tracking

Communications & Event Support

• Draft internal memos, announcements, and presentations
• Help plan company events, leadership meetings, and training sessions
• Support marketing or PR efforts such as photo shoots, promotions, or media requests
• Maintain company email lists, contact directories, and shared digital files

Personal & Executive Support

• Manage personal travel and scheduling for the Owner as needed
• Coordinate household or vendor-related needs tied to executive operations
• Anticipate the needs of leadership to keep day-to-day operations running efficiently

Qualifications

• Education: Bachelor’s degree preferred (Hospitality, Business Administration, or related field)
• Experience: 3–5 years supporting senior executives — ideally in hospitality, restaurant, or multi-unit retail
• Skills:
• Proficiency in Microsoft Office and Google Workspace
• Excellent written and verbal communication skills
• Exceptional organization and attention to detail
• Strong discretion with confidential information
• Ability to work effectively in a fast-paced, high-energy environment
• Professional demeanor and excellent interpersonal skills

Key Attributes

• Self-motivated, proactive, and highly reliable
• Strong problem-solving and critical-thinking abilities
• Flexible and adaptable under pressure
• Positive, service-oriented, and team-focused attitude
• Passionate about hospitality and helping others succeed

Examples of Weekly Tasks

• Schedule and confirm leadership meetings and conference calls
• Prepare and distribute weekly operations reports (sales, comps, labor, guest feedback)
• Track deadlines for new openings, repairs, and marketing events
• Maintain vendor contracts and COIs
• Assist with onboarding new managers and corporate hires
• Update company org charts and contact directories
• Coordinate restaurant visits and travel for the Owner and Director of Operations
• Take and distribute leadership meeting notes
• Communicate updates and initiatives to restaurant managers
• Track contests, holiday events, and promotional timelines
• Prepare presentation decks for ownership or investor meetings
• Follow up on open vendor and repair requests
• Coordinate deliveries or pickups for special events and executive projects
• Support personal scheduling and travel needs for the Owner

Company DescriptionRocco’s Tacos is an exciting place to work because the brand embodies energy, growth, and a true people-first culture. As an Executive Assistant at the corporate office, you’d be supporting leadership in a fast-paced, high-performing environment where organization, communication, and operational excellence really matter. It’s a role that lets you work behind the scenes to help drive innovation and efficiency while being part of a dynamic, respected hospitality brand that values teamwork, creativity, and professional growth.

Company Description

Rocco’s Tacos is an exciting place to work because the brand embodies energy, growth, and a true people-first culture. As an Executive Assistant at the corporate office, you’d be supporting leadership in a fast-paced, high-performing environment where organization, communication, and operational excellence really matter. It’s a role that lets you work behind the scenes to help drive innovation and efficiency while being part of a dynamic, respected hospitality brand that values teamwork, creativity, and professional growth.