Job Description
Job Description
US Claims is a leading provider of advances to personal injury victims and their families. US Claims’ mission is to provide much needed liquidity to an underserved market; providing financial means for victims to pursue a fair settlement.
We’ve built an organization rooted in excellence, and we’re looking for individuals who are excited to be part of something exceptional! With a culture fueled by innovation and guided by strong, forward-thinking leadership, we offer a dynamic setting where you can make an impact and grow your career. Driven by purpose and energized by the opportunities ahead, our team is committed to delivering results and shaping the next chapter of our company’s continued growth.
We’re looking for an experienced Office Manager to join our Operations team, reporting directly to the Manager of Customer Experience.
Responsibilities & Duties
- Manage daily office operations to ensure smooth workflows and a well-organized, efficient environment.
- Maintain common areas including break rooms, kitchens, and supply rooms
- Oversee maintenance and repairs of office equipment and coordinate with vendors as needed
- Manage office supplies, mail distribution, shipping/receiving, and vendor relationships
- Assist with travel arrangements, reservations, and team lunch coordination
- Manage calendaring and scheduling for internal meetings and events
- Maintain and update the company organizational chart
- Maintain and monitor the office access/key fob system
- Reconcile company credit card purchases and route invoices to Accounts Payable
- Support the executive team with ad hoc administrative needs
- Collaborate with HR and IT to ensure smooth onboarding, offboarding, and staff moves
- Partner with the marketing team to support brand and marketing initiatives
- Organize and maintain marketing collateral
- Assist with planning and execution of internal events and company culture initiative
Education, Skill & Experience
- Bachelor’s degree in Business Administration, or related field
- 3+ years of experience in office management or administrative leadership
- Strong organizational and multitasking skills with a high attention to detail
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with collaboration tools a plus
- Ability to handle sensitive information with confidentiality
- Demonstrated ability to lead and manage others with a hands-on, solutions-oriented approach