Job Description
Job Description
Our Mission
We create a nurturing healthcare experience, empowering patients by providing a physician-led ecosystem based on a foundation of Science, Technology, Faith, and Compassion.
Job Summary
The Medical Practice Manager is responsible for the strategic, operational, and clinical oversight of a dynamic, value-based care clinic that includes in-home care, assisted living services, and on-site specialty programs. This role blends traditional office management with population health strategies and quality-based performance goals. The Practice Manager will lead daily operations, staff development, patient satisfaction, provider support, and compliance—while also overseeing the clinic’s physician-directed weight loss program.
Key Responsibilities
- Oversee the daily operations of the clinic to ensure high-quality, efficient, and compassionate patient care.
- Manage provider and patient scheduling to optimize productivity, reduce no-shows, and streamline workflow.
- Lead and supervise the clinic’s medical weight loss program, including patient tracking, marketing coordination, and outcome improvement.
- Monitor clinic performance under value-based contracts (e.g., HEDIS, STAR, CMS) and support initiatives to close care gaps and improve preventive care.
- Hire, train, and lead administrative and clinical support staff; conduct performance reviews and ensure appropriate coverage through cross-training.
- Promote a culture of accountability, teamwork, and continuous improvement in both clinical and administrative teams.
- Ensure compliance with all regulatory standards (HIPAA, OSHA, CMS) and support audits and quality improvement programs.
- Manage the practice budget and partner with billing teams to ensure accurate documentation and revenue tracking.
- Oversee proper use of EMR systems, ensuring complete and timely documentation, recordkeeping, and staff proficiency.
Qualifications
Education & Experience
- Bachelor’s degree in Healthcare Administration, Nursing, Public Health, or related field (required)
- 3–5+ years of experience managing a medical or specialty practice
- Experience in value-based care, population health, and home-based services strongly preferred
- Familiarity with chronic care, weight loss programs, and patient engagement strategies
Technical Skills
- Proficiency in EMRs and population health tools
- Understanding of payer portals, HCC coding, risk adjustment, and CMS metrics
- Strong analytical, reporting, and budgeting skills
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, etc.)
Core Competencies
- Leadership and change management
- Operational efficiency and clinical workflow optimization
- Team building and performance management
- Excellent communication and interpersonal skills
- Adaptability in a fast-paced, metric-driven environment
Working Conditions
- Full-time, on-site or hybrid depending on clinic structure
- Regular communication with patients, providers, payers, and executive leadership
- May require occasional travel to affiliated locations or partner facilities