Restaurant Manager

Job Description

Job Description

We believe every moment a guest spends with us should be one that is worth savoring. Our restaurants have a contemporary welcoming vibe that our guests love from the front of the house to the kitchen. Our passion for what we do creates a vibrant energy that always makes you feel at home.

This position reports to the Food & Beverage Director. You will work with a passionate and highly respected team committed to leading and inspiring others to deliver our mission of Great Hospitality. Every Time.

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k)
• Free Associate Parking
• Free Meal for every shift worked
• 25% Discount in Resort Outlets
• Hotel Discounts with OPL
• Friends and Family Discount

Our Restaurant Manager ensures a memorable guest experience by maintaining a visible presence, anticipating and reacting to changing business needs and coordinating the activities of the dining room team to achieve an efficient and profitable business operation.

Responsibilities:

• Maintains a professional, positive, friendly demeanor with guests and fellow associates at all times.
• Ensures the outlet is staffed sufficiently for the meal period, and that dining room team is in proper uniform.
• Ensures steps of service are followed by dining room team.
• Performs duties of all dining room positions as needed.
• Assigns sections and side work to each team member for the meal period.
• Trains and coaches dining room team and dining room supervisors to ensure high quality of service and high team morale.
• Ensures dining outlet is clean, maintained and ready for service.
• Maintains inventory of supplies needed for service.
• Communicates in daily pre-meal meeting: service focus, VIPs in house, large parties/groups, featured menu items, 86d items, etc.
• Checks on each table at least once during the meal.
• Partners with other F&B associates as well as other departments to ensure a smooth operation.
• Builds relationships with guests to ensure regulars/repeat business.
• Assists with beverage program.
• Identifies and implements ways to operate more efficiently, cut costs and drive revenue.
• Follows and maintains procedures to control food, beverage, labor and operating costs.
• Ensures adherence to protocol for processing lost and found items.
• Responds to guests with issues and requests in a timely manner.
• Assists with hiring of dining room team.
• Conducts and ensures compliance of ongoing training for all team members and initial training for new hires.
• Assists with weekly scheduling.
• Handles financial, guest and associate information with care and professionalism and maintains strict confidentiality.
• Maintains financial and personnel records according to company standards.
• Ensures accurate reporting of all income received during shift.
• Completes and submits appropriate personnel status change paperwork in a timely manner.
• Reviews, approves and adjusts time clock punches following company guidelines; processes payroll.
• Attends daily and weekly meetings as required.
• Ensures team follows all established safety and sanitation guidelines.
• Additional tasks as assigned by supervisor.

Qualifications:

• Maintains a professional, positive, friendly demeanor with guests and fellow associates at all times.
• Ensures the outlet is staffed sufficiently for the meal period, and that dining room team is in proper uniform.
• Ensures steps of service are followed by dining room team.
• Performs duties of all dining room positions as needed.
• Assigns sections and side work to each team member for the meal period.
• Trains and coaches dining room team and dining room supervisors to ensure high quality of service and high team morale.
• Ensures dining outlet is clean, maintained and ready for service.
• Maintains inventory of supplies needed for service.
• Communicates in daily pre-meal meeting: service focus, VIPs in house, large parties/groups, featured menu items, 86d items, etc.
• Checks on each table at least once during the meal.
• Partners with other F&B associates as well as other departments to ensure a smooth operation.
• Builds relationships with guests to ensure regulars/repeat business.
• Assists with beverage program.
• Identifies and implements ways to operate more efficiently, cut costs and drive revenue.
• Follows and maintains procedures to control food, beverage, labor and operating costs.
• Ensures adherence to protocol for processing lost and found items.
• Responds to guests with issues and requests in a timely manner.
• Assists with hiring of dining room team.
• Conducts and ensures compliance of ongoing training for all team members and initial training for new hires.
• Assists with weekly scheduling.
• Handles financial, guest and associate information with care and professionalism and maintains strict confidentiality.
• Maintains financial and personnel records according to company standards.
• Ensures accurate reporting of all income received during shift.
• Completes and submits appropriate personnel status change paperwork in a timely manner.
• Reviews, approves and adjusts time clock punches following company guidelines; processes payroll.
• Attends daily and weekly meetings as required.
• Ensures team follows all established safety and sanitation guidelines.
• Additional tasks as assigned by supervisor.

The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.